Travel Services Co-ordinator

Jet2.com Limited; Leeds; On-site; GBP 24,000 - 32,000; Full time

Job summary

Join a leading airline company as a Travel Service Co-ordinator, where you will play a pivotal role in booking and managing travel for our Flight and Cabin Crew. This full-time position offers a dynamic work schedule and a range of employee benefits including competitive salary and colleague discounts.

Benefits

Competitive salary, with annual pay review

Colleague discounts on Jet2holidays and Jet2.com flights

Generous Discretionary Profit Share Scheme

Contributory pension scheme

Qualifications

• Excellent communication skills are a must.
• Passion for delivering VIP customer service.
• Knowledge of Excel and Microsoft Office.

Responsibilities

• Book and record travel requirements for colleagues.
• Ensure Business Travel requests comply with company policies.
• Record, manage, and report departmental spends.

Skills

Communication Skills

Customer Service

Knowledge of Excel

Microsoft Office

Job description

The Operations Control Centre (OCC) within Jet2.com is one of the busiest areas to work within the company.
It’s open 24 hours a day, 7 days a week, 365 days of the year!

This is the area of the business where the decisions made have a direct impact on our Customers, Aircraft and Colleagues. With this comes a lot of responsibility but also a lot of pride.

If you want a role where no 2 days will be the same and to be involved in an area that has arguably the biggest impact on our day to day flying programme, then our Operations Control Centre is the place you want to be!

Join us! As we’re looking to hire a Travel Service Co-ordinator to join our Travel Services Team.

Reporting to the Jet2.com Travel Service Supervisor, the Travel Service Co-ordinator will be responsible to accurately book and record travel requirements for all Jet2.com and Jet2holidays colleagues ensuring a high quality, cost-conscious approach.
This is a full-time role working on a rostered shift basis – 4 days on and 4 days of including Bank Holidays. You will be rostered to work until 10pm during peak times.

As our Travel Services Co-ordinator, you'll have access to a wide range of benefits including;

• Competitive salary, with annual pay review
• Colleague discounts on Jet2holidays and Jet2.com flights
• Generous Discretionary Profit Share Scheme
• Contributory pension scheme

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We really drive forward a customer first ethos, creating unforgettable package holidays and flights. We could not do it without our wonderful people.

What you'll be doing:

As a Travel Service Co-ordinator you will ensure that all booking requirements for Flight and Cabin Crew are booked in a timely manner and comply with company and industry regulations.

• Ensure that Business Travel requests for non-flying colleagues are booked in line with the Company Travel and Expenses policy
• A key part of the role will be to accurately record, manage and report all departmental spends

What you'll have:

• Excellent communication skills are a must
• A genuine passion for delivering a VIP customer service our colleague’s and crew
• The ideal candidate must have knowledge of Excel and Microsoft Office

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!