Travel Sales & Operations Manager – 50k plus

Recruitment Avenue; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Travel Sales & Operations Manager to lead their global sales strategy. This role is essential for driving profitability and enhancing operational efficiency in a rapidly growing company. You will oversee teams across major international cities, implement strategic changes, and ensure top-notch customer service in the luxury travel sector. If you thrive in a challenging environment and possess a passion for travel, this opportunity offers a chance to make a significant impact while working alongside senior management to shape the future of the business.

Qualifications

• Experience in luxury travel and tour operations is essential.
• Strong management and customer service skills are required.

Responsibilities

• Streamline sales processes and assist in business growth.
• Oversee sales teams in multiple international locations.
• Develop training materials and motivate the sales team.

Skills

Management Experience

Customer Service Skills

Communication Skills

Attention to Detail

Motivational Skills

Flexibility

Job description

Job Title – Travel Sales & Operations Manager

Job Location – London

Salary – 50k plus

My client is a global lifestyle travel management company which operates both as a travel agent and tour operator. They are recruiting an experienced Sales & Operations Manager.

We are looking for a manager that has tour operator and luxury travel experience; you must be used to implementing change. We need someone that is flexible and likes a challenge.

You will be responsible for streamlining sales and helping the business grow and be more structured. You must be prepared to assist with making the business as profitable as possible in terms of margins.

You will also be overseeing the sales teams in New York, Hong Kong, and Russia. The company is growing and will need you to assist with the setup and running of new offices in Spain, Geneva, and Dubai.

The role involves you being a member of the senior management team working alongside the FD and CEO.

Responsibilities:

• Analyse sales and guest ratings
• Streamline the range, focusing on the best performing and negotiate commercial terms
• Contract and price hotels, villas, and chalets
• Adapt sales and marketing strategies for international markets to reach a global client base
• Manage and train the team of contract managers, travel consultants, and marketing personnel
• Motivate the sales team to hit demanding sales targets
• Develop training materials and sales resources
• Recruit new permanent staff and manage ongoing intern placements
• Maintain the website, ensuring it remains accurate and appealing

Skills required:

• Professional, reliable, and flexible
• Keen attention to detail
• Previous management experience
• Strong customer service and communication skills
• Motivational