Travel Retail - MAC - Retail Manager - Edinburgh Airport - 36 Hours

MAC; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading cosmetic brand is seeking a Retail Manager for Edinburgh Airport. In this dynamic role, you’ll lead a team of Sales Associates, develop business strategies, and ensure exceptional customer service. Ideal candidates should have proven retail management experience, exceptional coaching skills, and the ability to work in a fast-paced environment. This position offers opportunities for career growth and a competitive benefits package.

Benefits

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics.
• The ability to provide inspirational, authentic, and personalized customer service.
• Previous business planning experience including setting sales and customer service targets.
• Previous retail operations experience including inventory and facilities management.
• Proven track record of leading a team to achieve sales and customer service targets.
• Experience of creating and executing in-store events.
• Ability to work retail hours including days, nights, weekends, and special events.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft Office.

Responsibilities

• Lead, coach and develop team of Sales Associates to achieve targets.
• Create and execute business plan to recruit and retain customers.
• Manage customer relationship management and high-performing team.
• Provide training and development to sales associates.
• Manage in-store events and marketing.

Job description

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Travel Retail - MAC - Retail Manager - Edinburgh Airport - 36 Hours, Edinburgh

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Client:

MAC

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2a3ba6ed0d6d

Job Views:

72

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Position Summary:

We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.

This is an exceptional opportunity for you to be the Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at the point of sale. This first-level management role, with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, will provide you with the all-round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic, and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office; applicants must be able to provide proof of right to live and work in the country if invited to attend for interview