Travel Retail - Jo Malone London - Stylist - Gatwick - 36 Hours

TN United Kingdom; Horley; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Stylist to join their retail team at Gatwick. This role emphasizes exceptional customer service, creativity, and the ability to engage with a diverse clientele. You'll be responsible for showcasing the brand's offerings through unique experiences, from hosting events to providing personalized consultations. The company values trust, respect, and humor, creating a supportive environment for career growth. If you thrive in a dynamic setting and have a flair for storytelling, this opportunity is perfect for you.

Qualifications

• Warm and friendly demeanor with a can-do attitude.
• Passionate about service and storytelling.

Responsibilities

• Maximize sales performance and productivity.
• Build collaborative relationships with colleagues.
• Support in-store events and maintain stock awareness.

Skills

Customer Service

Sales Performance

Visual Merchandising

Relationship Building

Event Support

Job description

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Travel Retail - Jo Malone London - Stylist - Gatwick - 36 Hours, Horley

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Client:

Jo Malone London

Location:

Horley, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

6b8b8097f674

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity, and kindness are key. In this role, you will be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to customers, colleagues, and media contacts. Creativity is essential, from signature massages to hosting wedding consultations, floral crowns, graffiti artists, chocolate tasting, and cocktail master classes.

The primary responsibility is to provide outstanding customer service and meet service goals. Additional responsibilities include maintaining the store environment, assisting with opening and closing, and housekeeping duties. The Stylist will understand their individual sales and service goals.

Responsibilities and tasks

• Maximize sales performance and productivity
• Build collaborative relationships with colleagues
• Support in-store events
• Maintain stock and inventory awareness
• Uphold high visual merchandising standards
• Be aware of competitor activity and promote an omni-channel approach
• Adhere to brand grooming guidelines
• Maintain high standards of housekeeping

Our Brand

The Employee Promise: Our values are trust, respect, and humor, which we apply to everything we do for individuals and the company.

At Jo Malone London, your development is a priority. You will become a fragrance connoisseur, awakening the senses and seeing the world in high definition. Our culture fosters kindness and creativity, providing a happy, supportive, and stimulating environment for career growth.

Our company brand reflects who we are—part of The Estée Lauder Companies.

WE ARE

Individuals.

We are a bold, diverse community—home to the most creative talent.

WE ARE

Inventors.

We have pushed boundaries for over 70 years—together, inventing the future of beauty.

WE ARE

Global Citizens.

We demonstrate strong family values, focus on sustainable growth, and are committed to our people, creativity, innovation, and global citizenship. We aim to amplify our brand and reputation in the industry.

Join us in celebrating the spirit of The Estée Lauder Companies.#ELCfamily

Qualifications

• The Ideal Candidate
• Warm, kind, friendly, and eager to help with a ‘can-do’ attitude
• Passionate about service and storytelling, adaptable and versatile
• Groomed, clean, and professional appearance
• Ability to provide personalized, authentic customer service
• Availability to work retail hours, including nights, weekends, and special events
• Proof of right to work in the country if invited for an interview