Travel Retail - Counter Manager - La Mer - Gatwick Airport Full Time

The Estée Lauder Companies Inc.; Guildford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in personal care products is seeking a dynamic Counter Manager for their Gatwick Airport location. This role involves leading a sales team, implementing business strategies, and ensuring operational excellence. Ideal candidates will have strong leadership and communication skills, with a proven track record in retail sales. Join a vibrant team dedicated to delivering exceptional customer service and driving sales growth.

Qualifications

• Proven leadership and business management skills in retail.
• Experience in retail sales and team leadership.

Responsibilities

• Lead and develop the sales team to achieve goals.
• Create business plans to attract and retain customers.
• Organize impactful in-store events.

Skills

Leadership

Communication

Customer Service

Strategic Planning

Tools

Microsoft Excel

Job description

Travel Retail - Counter Manager - La Mer - Gatwick Airport Full Time

Join to apply for the Travel Retail - Counter Manager - La Mer - Gatwick Airport Full Time role at The Estée Lauder Companies Inc.

Job Overview

We are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Associates to meet sales, customer service, and operational targets.

Key Responsibilities

1. Lead and develop the sales team to achieve sales and service goals.
2. Create and implement business plans to attract and retain customers.
3. Organize impactful in-store events and manage customer relationships.
4. Ensure operational excellence and team performance.

Qualifications

• Proven leadership, coaching, and business management skills in retail.
• Excellent verbal and written communication, interpersonal skills, and customer service abilities.
• Results-driven with a proactive approach.
• Experience in retail sales, team leadership, strategic planning, and resource management.
• Knowledge of computer systems including email and Microsoft Excel.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Personal Care Product Manufacturing