Travel Retail Beauty Advisor London Heathrow Terminal 4 (40 Hours)

L'OREAL GROUP; London; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a pioneering team at a forward-thinking company in the beauty industry, where you will provide exceptional service and drive brand awareness. This role offers a unique opportunity to engage with diverse customers in a dynamic airport environment. With comprehensive training and career development paths, you can grow into roles such as Make-Up Artist or Counter Manager. Embrace the chance to be part of a diverse and inclusive team that values innovation and excellence in beauty service, while enjoying competitive salaries and benefits. Your passion for luxury beauty will shine as you help customers feel confident and beautiful.

Benefits

Comprehensive Training

Competitive Salaries

Discounts on Products

Career Development Opportunities

Qualifications

• Desire to learn about beauty products and application techniques.
• Ability to generate sales and achieve targets through customer engagement.

Responsibilities

• Provide exceptional service and achieve sales targets.
• Engage proactively with customers and represent the brand professionally.

Skills

Customer Service

Sales Techniques

Product Knowledge

Team Collaboration

Storytelling Skills

Education

High School Diploma

Tools

POS Software

Job description

Travel Retail L'Oréal Group Beauty Advisor

Fasten your seatbelts and get ready to take off to our 6th continent. We have a borderless territory where our own capitals are top airports like Dubai, London, Delhi, Oslo, or Istanbul. Beauty is 30% of the Travel Retail market... and expected to double in 10 years! With their wide range of passenger profiles, innovative retail solutions and fantastic growth opportunities; Dublin Airport shops are two of the Flagships for L'Oréal Travel Retail!

No one captivates French elegance like L'Oréal. We want to empower women and men making them feel more confident by offering a personalised and luxury consultation for skincare, make-up, and award-winning fragrances. You will be part of an expert team driving brand awareness and sales while making each of our customers feel special every day.

You're passionate about exceptional service and luxury beauty even if you don't yet have experience within this industry. You're approachable, friendly and thrive working in a team to create a positive working environment with your colleagues and for your clients on the counter.

You'll have the opportunity to attend L'Oréal Group training and education as well as benefit from L'Oréal learning opportunities so you can develop yourself within your role, opening career paths such as becoming a Make-Up Artist, Counter Manager and more.

Mission:

To provide exceptional service to L'Oréal Group customers and achieve sales targets.

To be successful, you should:

1. Be able to work flexibly during retail hours, including evenings, weekends, and holidays, due to airport operating hours.
2. Have a desire to learn fundamental product knowledge (features, benefits, usage) and application techniques to provide the best results for clients.
3. Generate sales to achieve targets by applying multi-brand selling methods, product knowledge, and following basic service flow.
4. Be comfortable to engage with customers proactively and share L'Oréal group beauty offerings.
5. Be proficient in using POS software and other digital systems required for counter operations.
6. Maintain the counter/store quality, appearance, and merchandising, including cleanliness and product availability.
7. Develop positive relationships with airport floor managers and head office.
8. Represent the brand with a professional attitude, grooming, and event participation.
9. Convey passion and master storytelling skills.
10. Connect with clients, provide solutions, and deliver excellent after-sales service.

For 40 years, L'Oréal has been a leader in Travel Retail. We are positioned to meet the needs of travelers worldwide, offering products that cater to diverse beauty rituals. Our team is pioneering new frontiers in beauty and service.

Working with us, you will be at the heart of our ambition to reach another 1 billion consumers and provide the best in beauty globally. We offer comprehensive training, competitive salaries, and excellent benefits, including discounts across the L'Oréal portfolio.

At L'Oréal, we pride ourselves on creating a diverse, equitable, and inclusive environment. We value contributions from everyone regardless of race, religion, gender identity, sexual orientation, or background. Our differences inspire us to innovate and excel in our industry.