Travel Money Service Associate — Customer Sales & Care

Travelex; Pudsey; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Monthly bonus

Pension plan

Flexible shifts

25 days holiday + bank holidays (pro‑r

Career development

Job summary

Travelex, in partnership with Asda Travel Money, is seeking a Travel Service Partner for our Pudsey bureau. You will assist customers with travel money needs, provide excellent service, and work as part of a friendly team.

This permanent, part-time role offers 24 hours per week, £13.50 per hour plus a monthly bonus, and clear opportunities to grow your skills within a supportive environment.

Qualifications

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping them with their travel money needs.
• Putting your training into action and offering expert advice on our products and services, converting interest into sales.
• Consistently work towards achieving and exceeding team sales targets.
• Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
• Working together as a team driving performance, delivering excellence and celebrating success together.
• Following company processes and paying attention to the detail to ensure everything stays on track.

Responsibilities

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping them with their travel money needs.
• Putting your training into action and offering expert advice on our products and services, converting interest into sales.
• Consistently work towards achieving and exceeding team sales targets.
• Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
• Working together as a team driving performance, delivering excellence and celebrating success together.
• Following company processes and paying attention to the detail to ensure everything stays on track.

Job description

Travelex, in partnership with Asda Travel Money, is seeking a Travel Service Partner for our Pudsey bureau. You will assist customers with travel money needs, provide excellent service, and work as part of a friendly team.

This permanent, part-time role offers 24 hours per week, £13.50 per hour plus a monthly bonus, and clear opportunities to grow your skills within a supportive environment.