Travel Money Advisor — Customer Service & Sales

Travelex Central Services; Pudsey; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Private Medical

Dental

Critical Illness Insurance

Monthly bonus

Pension plan

Flexible shifts

Wellbeing support

25 days holiday + bank holidays

Job summary

Asda Travel Money, in partnership with Travelex, seeks a Travel Service Partner in Pudsey to deliver outstanding customer service for travel money needs. You will welcome customers, understand their requirements, and provide expert advice while working toward sales targets.

The role offers flexible shifts, optional benefits, and a monthly bonus, with the contract being permanent and 24 hours per week. Training and career growth opportunities are available within a supportive team.

Qualifications

• Excellent communication and listening skills for understanding customer needs.
• Passion for delivering outstanding customer service.
• Ability to work well in a team and adapt to a fast-paced environment.

Responsibilities

• Welcoming customers and delivering excellent service.
• Understand customer needs and assist with travel money requirements.
• Offer product advice and guidance to convert interest into sales.
• Aim to achieve and exceed team sales targets.
• Process foreign exchange transactions and online orders accurately.

Skills

Strong communication

Customer service

Active listening

Positive attitude

Team player

Job description

Asda Travel Money, in partnership with Travelex, seeks a Travel Service Partner in Pudsey to deliver outstanding customer service for travel money needs. You will welcome customers, understand their requirements, and provide expert advice while working toward sales targets.

The role offers flexible shifts, optional benefits, and a monthly bonus, with the contract being permanent and 24 hours per week. Training and career growth opportunities are available within a supportive team.