Travel Money Advisor – Flexible, Part-Time Role

Travelex Central Services; Dalkeith; Presencial; GBP 18.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Private Medical

Dental Insurance

Critical Illness Insurance

Wellbeing support

Flexible shifts

25 days holiday + bank holidays

Descripción de la vacante

Tesco Travel Money Advisor – Tesco Dalkeith is a part-time, permanent role offering 10 hours per week with a pay rate of £13.50 per hour plus a monthly bonus. As a Travel Service Partner, you will support customers with travel money needs and deliver exceptional service in a busy bureau environment.

You’ll be welcomed into a friendly team connected to Travelex, with chances to grow skills, learn, and advance your career while maintaining flexible shifts and a supportive wellbeing program.

Formación

• A great communicator who has a passion for great customer service.
• Active listening to understand customer needs and create a fantastic experience.
• Positive, can-do attitude where no challenge is too big and a desire to make a difference.
• Real team player ready to learn, grow and develop with the team.

Responsabilidades

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping with travel money needs.
• Putting training into action and offering expert advice on products and services.
• Processing foreign exchange transactions and online orders accurately in a fast-paced environment.
• Working as a team to drive performance, deliver excellence and celebrate success.
• Following company processes and ensuring accuracy and attention to detail.

Conocimientos

Customer service

Communication

Team player

Adaptable

Descripción del empleo

Tesco Travel Money Advisor – Tesco Dalkeith is a part-time, permanent role offering 10 hours per week with a pay rate of £13.50 per hour plus a monthly bonus. As a Travel Service Partner, you will support customers with travel money needs and deliver exceptional service in a busy bureau environment.

You’ll be welcomed into a friendly team connected to Travelex, with chances to grow skills, learn, and advance your career while maintaining flexible shifts and a supportive wellbeing program.