Travel Money Advisor — Customer-First FX Specialist

Travelex Central Services; Brighouse; On-site; GBP 11,000 - 13,000; Part time

Benefits offered by this job

Private Medical

Dental

Critical Illness Insurance

Wellbeing support

Flexible shifts

25 days holiday

Monthly bonus

Pension plan

Career development

Job summary

Tesco Travel Money, in partnership with Travelex, is hiring a Travel Money Advisor in Brighouse. This part-time role (16 hours per week) offers a £13.50 hourly rate plus a monthly bonus and a permanent contract.

You will help customers with travel money needs in a fast-paced Bureau environment and provide excellent service. Join a supportive team, receive optional benefits, and have opportunities to grow within Tesco Travel Money and its network.

Qualifications

• Excellent communication and customer service skills.
• Active listening to understand customer needs.
• Positive, can-do attitude with willingness to learn and grow.
• Team player ready to contribute to a supportive team environment.

Responsibilities

• Welcome customers and build relationships while delivering outstanding service.
• Identify what matters most to each customer and assist with travel money needs.
• Provide expert advice on products and services and process transactions accurately.
• Handle foreign exchange transactions and online orders efficiently to ensure customer satisfaction.
• Collaborate with the team to drive performance and maintain high standards.
• Follow company processes and pay attention to detail to keep everything on track.

Skills

Great communication

Active listening

Team player

Positive attitude

Job description

Tesco Travel Money, in partnership with Travelex, is hiring a Travel Money Advisor in Brighouse. This part-time role (16 hours per week) offers a £13.50 hourly rate plus a monthly bonus and a permanent contract.

You will help customers with travel money needs in a fast-paced Bureau environment and provide excellent service. Join a supportive team, receive optional benefits, and have opportunities to grow within Tesco Travel Money and its network.