Travel Customer Support

Remotetravelcareers; City of Edinburgh; Remote; GBP 20,000 - 30,000; Full time

Job summary

A remote travel assistance company is seeking a remote Travel Customer Support representative to assist with bookings and customer inquiries. This position offers flexibility in scheduling and the opportunity to work from home, making it perfect for those who enjoy helping others while ensuring a positive travel experience for customers.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Exceptional communication and customer service skills are essential.
• Familiarity with online booking systems and computers is required.
• Organizational skills and detail orientation are preferred.

Responsibilities

• Assist customers with booking flights and hotels.
• Provide clear support through phone, email, or chat.
• Update and confirm reservation details for accuracy.

Skills

Strong communication skills

Customer service skills

Computer proficiency

Organizational skills

Attention to detail

Job description

Overview

We are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You’ll provide timely and clear support to make sure customers have a positive travel experience, all from the comfort of home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment