Travel Consultant - Wrexham

Hays Travel; Wrexham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join Hays Travel, the UK’s largest independent travel agency, as a Travel Consultant. With a focus on customer satisfaction and endless career development opportunities, you will manage customer journeys and create unforgettable holiday experiences. Enjoy competitive salary, uncapped bonuses, and a vibrant working environment that values teamwork and personal growth.

Benefits

Training programmes for personal and professional growth

Recognition and promotion opportunities

Educational travel trips

Holiday booking discounts

Uncapped earning potential

Loyalty awards for milestones

Recommend a friend bonus scheme

Smile Rewards with daily & monthly incentives

Qualifications

• At least 1 year experience as a Travel Consultant.
• Exceptional customer service & communication skills.
• Driven team player aiming to achieve personal targets.

Responsibilities

• Create and sell incredible holidays worldwide.
• Manage the customer journey from inquiry to post-travel follow-up.
• Build long-lasting relationships with customers and partners.

Skills

Customer service

Communication

Team player

Social media

Job description

Social network you want to login/join with:

If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?

Full-time

Competitive Salary & Unlimited Bonus Potential

At Hays Travel, we put people at the heart of everything we do, extending this to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking, and encourage career development.

We are passionate about living our SMILE values:

Supportive

Motivational

Loyal

What makes a successful Travel Consultant?

You have at least 1 year’s experience as a Travel Consultant with exceptional customer service & communication skills.

You’re a driven team player aiming to achieve personal targets and contribute to the business growth.

You understand social media and will use it to promote offers, generate leads, and boost customer engagement.

As a Travel Consultant, your vibrant personality, outstanding customer service skills, and extensive destination knowledge will keep customers returning. You will create and sell incredible holidays worldwide, managing the customer journey from inquiry to post-travel follow-up. We believe booking a holiday should be as enjoyable as the adventure itself!

If you lack 1 year’s experience in a travel agency, consider our New to Travel Programme, a great way to join Hays Travel as a trainee. For Foreign Exchange roles, please visit our website.

So, what would you do as a Travel Consultant at Hays Travel?

You will build long-lasting relationships with customers, partners, and suppliers.

We take targets seriously but have fun achieving them! If you have a competitive streak and seek uncapped bonuses, your monthly and daily targets will guide you.

You will trust your knowledge and instincts in booking holidays. While considering customer suggestions, you will also recommend experiences that will amaze them.

Why should you really work for Hays Travel?

We value work-life balance and offer:

• Training programmes for personal and professional growth
• Recognition and promotion opportunities
• Educational travel trips
• Holiday booking discounts
• Uncapped earning potential
• Loyalty awards for milestones
• Recommend a friend bonus scheme
• Smile Rewards with daily & monthly incentives

Our environment is uplifting, driven by enthusiasm, positivity, and passion. If this sounds like you, apply now!

Hays Travel is committed to safeguarding all colleagues. As an accredited apprenticeship employer, we conduct DBS checks to ensure apprentice safety.

Data Security: You are responsible for securing all personal & business data and reporting breaches immediately.