Travel Consultant - Remote

Avansel Recruitment - HR Consultancy in UK; Scotland; Remote; GBP 26,000 - 28,000; Full time

Job summary

A leading travel consultancy is seeking a Travel Consultant to work remotely based in Glasgow. In this role, you will create personalized travel itineraries and maintain strong relationships with luxury suppliers. Successful candidates will have excellent customer service skills and a strong proficiency in travel technology, aiming to exceed client expectations in their travel experiences.

Qualifications

• Strong customer service and interpersonal skills.
• Excellent communication skills, both written and verbal.
• Proficiency in using travel reservation systems and technology.

Responsibilities

• Create tailor-made travel itineraries and packages for clients.
• Build and maintain relationships with luxury travel suppliers.
• Assist clients with all aspects of their travel arrangements.

Skills

Customer service

Interpersonal skills

Communication

Tools

Travel reservation systems

Job description

We are seeking a Travel Consultant to work remotely for a company based in Glasgow.

Salary & Terms

• Monday to Friday 9:00am to 5:00pm
• Salary between £26,000 - £28,000 plus commisions.
• Work from home
  
  

Role & Responsibilities

• Create tailor-made travel itineraries and packages for clients, ensuring a high level of personalization and attention to detail.
• Understand clients' travel preferences, interests, and budgets to provide customized travel solutions that exceed their expectations.
• Build and maintain strong relationships with luxury travel suppliers, including hotels, resorts, tour operators, and airlines, to negotiate preferred rates and exclusive amenities for clients.
• Assist clients with all aspects of their travel arrangements, including flights, accommodations, ground transportation, activities, dining reservations, and special requests.
• Handle client inquiries promptly and professionally, providing exceptional customer service throughout the entire travel planning process.
• Stay informed about travel regulations, visa requirements, and health and safety guidelines for various luxury destinations, ensuring clients have accurate and up-to-date information.
• Collaborate with other team members to share knowledge, best practices, and insights, fostering a supportive and collaborative work environment.
• Maintain accurate records of client interactions, itineraries, and financial transactions in our CRM system.
• Meet or exceed sales targets and revenue goals, actively promoting additional services and upgrades to enhance the client's luxury travel experience.
  
  

Minimum Requirements

• Strong customer service and interpersonal skills, with the ability to build rapport and establish long-term relationships with clients.
• Excellent communication skills, both written and verbal, with the ability to articulate complex travel information clearly and concisely.
• Proficiency in using travel reservation systems and technology, along with a good understanding of online research tools and resources.