Travel Consultant - Norwich

Hays Travel; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Hays Travel recherche un consultant de voyage passionné pour rejoindre son équipe en tant que leader du secteur du voyage. En tant que consultant, vous aurez l'opportunité de créer des vacances incroyables et de développer des relations durables avec les clients. Vous bénéficierez d'une formation continue, d'opportunités de voyage éducatif et d'un environnement de travail collaboratif qui valorise un équilibre vie-travail.

Benefits

Programmes de formation

Reconnaissance et opportunités de promotion

Remises sur la réservation de vacances

Récompenses de service loyal

Programme de bonus 'Recommandez un ami'

Incentives en espèces

Qualifications

• Minimum 1 an d'expérience en tant que consultant de voyage.
• Compétences exceptionnelles en service client et en communication.
• Compréhension des réseaux sociaux pour promouvoir des offres.

Responsibilities

• Créer et vendre des vacances autour du globe.
• Forger des relations durables avec les clients et les partenaires.
• Atteindre des objectifs mensuels et quotidiens.

Skills

Customer Service

Communication

Team Player

Social Media Understanding

Job description

Social network you want to login/join with:

If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?

Full-time Competitive Salary & Unlimited Bonus Potential

At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.

Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.

Supportive

Motivational

Loyal

What makes a successful Travel Consultant?

You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills

You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business

You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement

As a Travel Consultant, it’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!

So, what would you, as a Travel Consultant at Hays Travel do?

You will forge long-lasting relationships with our customers, partners and suppliers.

We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.

You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away.

Why should you really work for Hays Travel?

There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:

A range of training programmes to help you progress personally and professionally

Strong recognition and promotion opportunities

Opportunities to travel on educational trips

Discounts on booking your own holidays

Uncapped earning potential

Loyal service awards to celebrate important milestones

Recommend a friend bonus scheme

Smile Rewards – A personlised Mastercard loaded with daily & monthly cash booking incentives

A work environment that thrives on uplifting one another

We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.