Travel Consultant (Japan Specialist)

Insidetravelgroup; Bristol; Hybrid; GBP 5,000 - 14,000; Full time

Job summary

A leading travel company is seeking a Travel Consultant specializing in Japan. You will create bespoke itineraries and provide outstanding service to clients, utilizing your strong customer service skills and knowledge of Japanese culture. The role offers uncapped commission, familiarization trips, and generous leave allowances, making it an exciting opportunity for motivated individuals.

Benefits

Uncapped commission

25 days annual leave plus additional days

Volunteering leave

Employee Assistance Program

Designated learning and development time

Discounts via Perkbox

Qualifications

• Previous customer service and/or sales experience.
• Experience of living and/or working in Japan.
• Highly organized and productive.

Responsibilities

• Consult with customers to identify their individual holiday requirements.
• Create high-quality tailor-made itineraries.
• Co-ordinate all aspects of the customer booking.

Skills

Communication

Time Management

Organization

Customer Service

Job description

Travel Consultant (Japan Specialist)

The role:

As a Travel Consultant, you will use your extensive understanding of Japan to create unforgettable cultural adventures for our clients. Exceptional time management, confidence, communication, and organization are a must for efficiently prioritizing tasks and providing top-notch service for both new clients and ongoing bookings. High performance will be rewarded with sales and customer service-based commission, along with regular familiarization trips to our destination countries to enhance your knowledge.

Key responsibilities:

• Consult with customers to identify their individual holiday requirements.
• Create high-quality tailor-made itineraries based on customer requirements.
• Work to achieve individual and team sales targets.
• Co-ordinate all aspects of the customer booking to ensure successful delivery of trip.

What we are looking for from you:

• Previous customer service and/or sales experience.
• Experience of living and/or working in Japan, coupled with a passion for the country as a travel destination.
• Self-motivated with the determination to achieve individual and team sales targets.
• Highly organized and productive; you must be able to get a lot done under pressure to a high degree of accuracy.
• Excellent communication skills.

We recognize that job adverts are often a wish list, and no candidate can have equal experience in every required/desired skills, however if you think you would be a good fit for Inside Travel Group and this role, we would welcome an application from you!

What you get in return:

• Uncapped commission with expected On Target Earnings (OTE) of £5,000 per annum in year one, rising to £14,000 per annum from year three
• Familiarization trips to our destination countries
• 25 days annual leave, rising by one day each year to a maximum of 28 days
• Day off on your birthday
• Volunteering leave
• Employee Assistance Program
• Designated learning and development time
• Hybrid working
• Discounts via Perkbox

We will be reviewing and interviewing candidates on a rolling basis, so we encourage you to submit your application as soon as possible. Due to the high volume of applications, we may close the application process before the stated deadline if we receive enough qualified candidates.

Start date: 8th September 2025