Travel Consultant - Cumnock

Hays Travel; Cumnock; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join Hays Travel as a Travel Consultant and share your passion for travel by creating unforgettable holidays for our customers. With competitive salaries, uncapped earning potential, and a supportive environment, you’ll thrive in a role that prioritizes customer service and teamwork. Take advantage of our training programs and numerous perks while contributing to our success.

Benefits

Discounts on booking holidays

Uncapped earning potential

Opportunities to travel on educational trips

Annual leave and pensions

Strong recognition and promotion opportunities

Recommend a friend bonus scheme

Smile Rewards incentives

Qualifications

• At least 1 year experience as a Travel Consultant.
• Ability to forge long-lasting relationships with customers.
• Driven team player, aiming to achieve targets.

Responsibilities

• Create and sell incredible holidays globally.
• Take ownership of customer journeys from inquiry to welcome back.
• Meet monthly and daily sales targets.

Skills

Exceptional customer service

Communication skills

Understanding of social media

Job description

Social network you want to login/join with:

If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?

Full-time

Competitive Salary & Unlimited Bonus Potential

At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.

Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.

Supportive

Motivational

Loyal

What makes a successful Travel Consultant?

You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills

You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business

You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement

As a Travel Consultant, it’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!

If you do not have 1 years’ experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant, see: or alternatively to find out about our Foreign Exchange positions please visit

So, what would you, as a Travel Consultant at Hays Travel do?

You will forge long-lasting relationships with our customers, partners and suppliers.

We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.

You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away.

Why should you really work for Hays Travel?

There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:

A range of training programmes to help you progress personally and professionally

Strong recognition and promotion opportunities

Opportunities to travel on educational trips

Discounts on booking your own holidays

Uncapped earning potential

Loyal service awards to celebrate important milestones

Recommend a friend bonus scheme

Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives

A work environment that thrives on uplifting one another

We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.