Travel Consultant

JR United Kingdom; West Midlands Combined Authority; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading travel agency is looking for a Travel Consultant to provide personalized service for tailor-made trips. As the go-to expert, you will deliver exceptional customer service, create bespoke itineraries, and maintain strong client relationships, all while working in an ambitious yet supportive environment.

Benefits

Competitive basic salary

Discounts on personal travel

Ongoing training and career development

Fun and supportive work environment

Qualifications

• Previous experience in travel sales or a customer-facing role.
• Excellent communication and confidence in using booking systems.

Responsibilities

• Deliver exceptional customer service both in-store and online.
• Create bespoke travel itineraries based on client needs and budget.
• Achieve individual and team sales targets.

Skills

Customer service

Sales-driven

Interpersonal skills

Destination knowledge

Organised

Detail-oriented

Job description

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? Areas of Experience | Travel Booking, Travel Services, Tailoring Holidays, Travel Experiences.

Job Summary

As a Travel Consultant, you’ll be the go-to expert for planning and booking tailor-made trips. From honeymoons and family holidays to once-in-a-lifetime adventures, you’ll provide a first-class, personalised service that keeps clients coming back.

? Key Responsibilities:

• Deliver exceptional customer service both in-store and online
• Build and maintain strong client relationships
• Create bespoke travel itineraries based on client needs and budget
• Manage bookings, amendments, and after-sales support
• Keep up to date with travel trends, visa requirements, and supplier updates
• Achieve individual and team sales targets

What We’re Looking For:

• Previous experience in travel sales or a customer-facing role
• Strong destination knowledge and a passion for travel
• Excellent communication and interpersonal skills
• Confidence in using booking systems and online platforms
• Sales-driven with a customer-first approach
• Organised, detail-oriented, and a great team player

? What’s In It for You?

• Competitive basic salary
• Discounts on personal travel
• Ongoing training and career development
• A fun, supportive, and ambitious work environment