Travel Consultant

JR United Kingdom; Northampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading travel services provider as a Travel Consultant, where your expertise will shape memorable trips for clients. You'll deliver exceptional, personalized travel experiences by understanding client needs and leveraging your knowledge of destinations. This role is perfect for those who thrive in a customer-focused environment and seek ongoing training and development within a supportive team.

Benefits

Competitive basic salary

Discounts on personal travel

Ongoing training and career development

Fun, supportive, and ambitious work environment

Qualifications

• Previous experience in travel sales or a customer-facing role.
• Strong destination knowledge with a passion for travel.
• Confidence in using booking systems and online platforms.

Responsibilities

• Deliver exceptional customer service both in-store and online.
• Create bespoke travel itineraries based on client needs and budget.
• Manage bookings, amendments, and after-sales support.

Skills

Customer service

Communication

Interpersonal skills

Sales-driven

Organisational skills

Job description

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? Areas of Experience | Travel Booking, Travel Services, Tailoring Holidays, Travel Experiences.

Job Summary

As a Travel Consultant, you’ll be the go-to expert for planning and booking tailor-made trips. From honeymoons and family holidays to once-in-a-lifetime adventures, you’ll provide a first-class, personalised service that keeps clients coming back.

? Key Responsibilities:

• Deliver exceptional customer service both in-store and online
• Build and maintain strong client relationships
• Create bespoke travel itineraries based on client needs and budget
• Manage bookings, amendments, and after-sales support
• Keep up to date with travel trends, visa requirements, and supplier updates
• Achieve individual and team sales targets

What We’re Looking For:

• Previous experience in travel sales or a customer-facing role
• Strong destination knowledge and a passion for travel
• Excellent communication and interpersonal skills
• Confidence in using booking systems and online platforms
• Sales-driven with a customer-first approach
• Organised, detail-oriented, and a great team player

? What’s In It for You?

• Competitive basic salary
• Discounts on personal travel
• Ongoing training and career development
• A fun, supportive, and ambitious work environment