Travel Consultant

JR United Kingdom; Cardiff; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in the travel sector is seeking a Travel Consultant to provide exceptional service in planning tailor-made trips. The role involves building client relationships, managing bookings, and staying informed about travel trends, all within a supportive and ambitious work environment.

Benefits

Competitive basic salary

Discounts on personal travel

Ongoing training and career development

Fun, supportive, and ambitious work environment

Qualifications

• Previous experience in travel sales or customer-facing role.
• Confident in using booking systems and online platforms.
• Detail-oriented and a great team player.

Responsibilities

• Deliver exceptional customer service both in-store and online.
• Create bespoke travel itineraries based on client needs and budget.
• Manage bookings, amendments, and after-sales support.

Skills

Customer service

Strong destination knowledge

Communication

Sales-driven

Organised

Job description

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? Areas of Experience | Travel Booking, Travel Services, Tailoring Holidays, Travel Experiences.

Job Summary

As a Travel Consultant, you’ll be the go-to expert for planning and booking tailor-made trips. From honeymoons and family holidays to once-in-a-lifetime adventures, you’ll provide a first-class, personalised service that keeps clients coming back.

? Key Responsibilities:

• Deliver exceptional customer service both in-store and online
• Build and maintain strong client relationships
• Create bespoke travel itineraries based on client needs and budget
• Manage bookings, amendments, and after-sales support
• Keep up to date with travel trends, visa requirements, and supplier updates
• Achieve individual and team sales targets

What We’re Looking For:

• Previous experience in travel sales or a customer-facing role
• Strong destination knowledge and a passion for travel
• Excellent communication and interpersonal skills
• Confidence in using booking systems and online platforms
• Sales-driven with a customer-first approach
• Organised, detail-oriented, and a great team player

? What’s In It for You?

• Competitive basic salary
• Discounts on personal travel
• Ongoing training and career development
• A fun, supportive, and ambitious work environment