Travel Assistant

Remotetravelcareers; Bristol; Remote; GBP 20,000 - 30,000; Full time

Job summary

A remote travel services company is seeking a Travel Assistant to help customers with flight, hotel, and transportation bookings. This role requires strong communication and customer service skills, with a focus on providing friendly support. The position offers flexible scheduling and the opportunity for growth within a supportive team environment.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills are essential.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Ability to use online booking systems

Job description

We are seeking a remote Travel Assistant to support clients with bookings, travel details, and customer questions. Your role will be to provide helpful, friendly support so customers feel confident about their trips.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment