Travel Agent Assistant Manager

Hays Travel Ltd; Clydebank; On-site; GBP 25,000 - 35,000; Full time

Job summary

Un leader passionnant du secteur des voyages est recherché pour rejoindre Hays Travel, la plus grande agence de voyage indépendante du Royaume-Uni. En tant qu'Assistant Manager, vous soutiendrez les performances de l'équipe tout en assurant un service client exceptionnel et en atteignant vos objectifs individuels et collectifs.

Benefits

Potentiel de bonus illimité

Réductions exclusives sur les vacances personnelles

Voyages éducatifs et opportunités de voyage

Plan de santé, bons de soins oculaires et réductions shopping

Programmes de formation et parcours de progression clairs

Récompenses de fidélité et bonus de parrainage

Carte Smile Rewards – incitations quotidiennes et mensuelles

Culture d'équipe solidaire et dynamique

Qualifications

• Expérience minimale de 2 ans en tant que Consultant Voyage.
• Doit être un leader naturel capable de coacher et d'inspirer une équipe.

Responsibilities

• Soutenir le Responsable de l'agence dans la gestion quotidienne de la succursale.
• Encourager la performance de l'équipe pour atteindre les objectifs de vente.

Skills

Vente

Leadership

Orientation client

Connaissance des produits de voyage

Job description

Are you a travel professional ready to take the next step in your career? AtHays Travel, the UK’s largest independent travel agency, we put people first—customers and colleagues alike. We’re passionate about holidays, driven by our coreSMILE values: Supportive, Motivational, Innovative, Loyal, Excellent.

We’re now looking for anAssistant Managerto help lead one of our dynamic branches. If you’re enthusiastic about travel, motivated by sales, and experienced in coaching others, we want to hear from you!

What You’ll Do:

• Support the Branch Manager in the day-to-day running of the branch
• Drive team performance to achieve individual and collective sales targets
• Provide hands-on coaching, support, and motivation to your team
• Deliver exceptional customer service and product knowledge
• Represent the branch at local events and promote offers via social media
• Achieve personal sales and development goals while helping your team grow

What We’re Looking For:

• Minimum 2 years’ experience as a Travel Consultantwith a strong sales record
• A natural leader who can coach and inspire a team
• Customer-focused with a positive, can-do attitude
• Passionate about travel with excellent product knowledge
• Organised, reliable, and ready to take initiative

(If you don’t meet the experience requirement, check out ourNew to Travel Opportunitiesinstead.)

Why Work with Us?

• Uncapped bonus potential
• Exclusive discounts on personal holidays
• Educational trips & travel opportunities
• Health care plan, eyecare vouchers & shopping discounts
• Training programmes & clear progression paths
• Loyalty awards and referral bonuses
• Smile Rewards Mastercard – earn daily & monthly incentives
• A supportive, uplifting team culture

Ready to take off on your next career journey with Hays Travel?
Apply nowand bring your passion for travel to a role where no two days are the same.