Travel Advisor / Transport Dispatcher

Pertemps; City of Edinburgh; On-site; GBP 60,000 - 80,000; Part time

Job summary

A transportation coordination company in East Edinburgh is seeking a Travel Advisor/Transport Dispatcher. You will be responsible for scheduling daily transport, dispatching vehicles, and coordinating with various teams. The ideal candidate will have strong organisational skills and a customer-focused approach. This office-based role offers £15.53 per hour for 36 hours per week.

Qualifications

• Previous experience in dispatch, transport coordination, or scheduling is an advantage.
• Strong organisational and problem-solving skills.
• Confident with technology (Word, Excel, booking/scheduling systems).
• A clear communicator who stays calm under pressure.
• Customer-focused with the ability to support vulnerable service users with dignity and respect.

Responsibilities

• Book and schedule daily transport using specialist software.
• Dispatch vehicles, allocate routes, and balance efficiency with passenger needs.
• Work closely with schools, health and social care teams, and contractors to coordinate travel.
• Handle calls, queries, and last-minute changes with confidence.
• Support admin tasks including invoices, orders, and data records.

Skills

Organisational skills

Problem-solving skills

Technological proficiency

Clear communication

Customer focus

Tools

Word

Excel

Booking/scheduling systems

Job description

Job Title: Travel Advisor / Transport Dispatcher

Location: East Edinburgh (Office-Based Only)

Contract Type: Temporary Ongoing

Rate of Pay: £15.53 per hour

Hours of Work: Monday – Friday, 36 hours per week

What You’ll Do

Much like a taxi dispatcher, you’ll be at the heart of operations, making sure the right passengers get the right transport at the right time:

• Book and schedule daily transport using specialist software.
• Dispatch vehicles, allocate routes, and balance efficiency with passenger needs.
• Work closely with schools, health and social care teams, and contractors to coordinate travel.
• Handle calls, queries, and last-minute changes with confidence.
• Support admin tasks including invoices, orders, and data records.

What We’re Looking For

• Previous experience in dispatch, transport coordination, or scheduling is an advantage.
• Strong organisational and problem-solving skills.
• Confident with technology (Word, Excel, booking/scheduling systems).
• A clear communicator who stays calm under pressure.
• Customer-focused with the ability to support vulnerable service users with dignity and respect.

Apply Now

If you’re ready to put your skills to good use in a role that truly matters, apply today via this advert.