Travel Advisor Apprentice - Level 3 Path, Commission +Perks

TUI; Leeds; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits and discounts

Health & Wellbeing

Career progression

Pension scheme

Job summary

TUI in Leeds is recruiting an Apprentice Travel Advisor to join our Lands Lane store and begin a two-year apprenticeship towards a Level 3 Travel Consultant qualification. You’ll learn by selling holidays, cruises and UK breaks, while delivering outstanding customer service and contributing to a friendly team.

As part of our apprenticeship, you’ll be supported with training, learning modules and real-world experiences to become a destination expert who can recommend and sell a wide range of

Qualifications

• Good knowledge of excellent customer service and a genuine passion to work within tourism.
• Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
• Self-motivated and willing to act on feedback, remaining positive when faced with challenges
• Willing to embrace change and adapt to new ways of working
• A team player who engages and collaborates with our customers and colleagues
• An organised individual who takes pride in their work and able to communicate effectively
• Grade 9 - 4 GCSE or equivalent in both English and Maths
• Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it ‘Smashing your Targets’
• You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually
• If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint
• As technology advances so does TUI, you’ll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
• You’ll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you’ll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.

Skills

Customer service

Tourism knowledge

Sales mindset

Team player

Education

GCSE English & Maths

Job description

TUI in Leeds is recruiting an Apprentice Travel Advisor to join our Lands Lane store and begin a two-year apprenticeship towards a Level 3 Travel Consultant qualification. You’ll learn by selling holidays, cruises and UK breaks, while delivering outstanding customer service and contributing to a friendly team.

As part of our apprenticeship, you’ll be supported with training, learning modules and real-world experiences to become a destination expert who can recommend and sell a wide range of