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Travel Advisor
Travel Trade Recruitment
Lutterworth
On-site
GBP 25,000 - 35,000
Full time
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Job summary
An established industry player is seeking a passionate Travel Consultant to join their friendly team in Lutterworth. This is a fantastic opportunity for someone with a strong background in retail travel who wants to grow their career. In this role, you will be responsible for managing customer enquiries, converting them into bookings, and providing exceptional customer service. You will work in a supportive environment, where your contributions will be valued, and you will have the chance to earn competitive incentives and commissions. If you love travel and want to make a difference in customers' experiences, this role is perfect for you.
Qualifications
- Experience in retail travel is essential for this role.
- Strong customer service and sales skills are required.
Responsibilities
- Manage customer enquiries via phone, email, and face-to-face.
- Convert enquiries into bookings and handle customer service complaints.
- Keep product knowledge up to date for various destinations.
Skills
Education
Job description
Calling all experienced Travel Professionals!! Are you a Travel Consultant based in the Leicestershire area? Do you have a passion for travel? Would you like to be rewarded with an excellent basic salary? My client is a well-known independent agency keen to recruit a Travel Consultant to manage their telephone, e-mail, internet and face-to-face enquiries whilst pro-actively building rapport and turning enquiries into bookings. This is a fantastic move for a dynamic Travel Consultant to join a thriving company!
- Working face-to-face and over the phone taking enquiries from customers
- Respond to customer enquiries promptly whether by phone, email or face to face
- Working in a small friendly team of travel consultants
- Quoting holidays for a wide variety of destinations
- Converting enquiries to bookings to reach targets and earn commission
- Handle all customer service complaints quickly and effectively keeping your manager updated at all times, escalating where appropriate
- Dealing with dynamic packaging/tailor-made itineraries as well as package holidays, to get the right holiday for your customer
- Keeping your product and brand knowledge up to date whilst having an in-depth knowledge of the company's brochures and destinations.
If you are currently or have very recently worked in retail travel at any level and want to progress your career with this great company, you are just what I am looking for!
This exciting retail travel consultant role will come with a great competitive salary plus you will earn incentives and commission!
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on 0121 4509776 or claire@traveltraderecruitment.co.uk. Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately, if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
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