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Travel Advisor

Austin Fraser

Lutterworth

On-site

GBP 40,000 - 60,000

Full time

2 days ago
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Job summary

An established industry player is looking for passionate Travel Consultants to join their dynamic team in Leicestershire. This exciting role involves managing customer enquiries through various channels and converting them into bookings while providing exceptional service. With a competitive salary and the opportunity to earn commission, this position is perfect for those eager to advance their careers in the travel industry. Join a thriving company where your travel knowledge and customer service skills will be valued and rewarded, making a significant impact on clients' travel experiences.

Qualifications

  • Experience in retail travel is essential for this role.
  • Strong customer service and sales skills are required.

Responsibilities

  • Manage customer enquiries via phone, email, and face-to-face.
  • Convert enquiries into bookings and handle customer complaints.

Skills

Customer Service
Sales Skills
Travel Knowledge
Communication Skills

Job description

Calling all experienced Travel Professionals! Are you a Travel Consultant based in the Leicestershire area? Do you have a passion for travel? Would you like to be rewarded with an excellent basic salary? My client is a well-known independent agency keen to recruit a Travel Consultant to manage their telephone, e-mail, internet and face-to-face enquiries whilst pro-actively building rapport and turning enquiries into bookings. This is a fantastic move for a dynamic Travel Consultant to join a thriving company!


JOB DESCRIPTION:
  1. Working face-to-face and over the phone taking enquiries from customers
  2. Respond to customer enquiries promptly whether by phone, email or face to face
  3. Working in a small friendly team of travel consultants
  4. Quoting holidays for a wide variety of destinations
  5. Converting enquiries to bookings to reach targets and earn commission
  6. Handle all customer service complaints quickly and effectively keeping your manager updated at all times, escalating where appropriate
  7. Dealing with dynamic packaging/tailor-made itineraries as well as package holidays, to get the right holiday for your customer
  8. Keeping your product and brand knowledge up to date whilst having an in-depth knowledge of the company's brochures and destinations.
EXPERIENCE REQUIRED:

If you are currently or have very recently worked in retail travel at any level and want to progress your career with this great company, you are just what I am looking for!

THE PACKAGE:

This exciting retail travel consultant role will come with a great competitive salary plus you will earn incentives and commission!

INTERESTED?

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! Unfortunately, if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.

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