Travel Administrator - Sports Tours

Destination Sport; Manchester; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A sports and travel company in Manchester is seeking a Travel Administrator. The role involves supporting Tour Coordinators, managing tour logistics, and ensuring exceptional customer service. The ideal candidate will possess strong administrative skills, be able to multitask, and have a passion for sports and travel. Opportunities to assist with tours both within the UK and internationally are available.

Qualifications

• Previous experience in a fast-paced administration role is highly advantageous.
• Ability to communicate confidently with stakeholders at all levels.
• Ability to travel within the UK and internationally.

Responsibilities

• Support Tour Coordinators with operational tasks like booking excursions.
• Take ownership of a small number of UK based tours.
• Communicate information accurately and timely to stakeholders.
• Manage kit ordering and liaise with accommodation providers.

Skills

Exceptional administration skills

Organisational skills

Strong communication skills

Attention to detail

Customer service

IT skills

Multitasking

Tools

Microsoft Excel

Microsoft Word

Job description

Travel Administrator

Inspiresport

This is a hybrid role based in our Manchester office with flexibility for homeworking, so you must live within a commutable distance.

Inspiresport, including Next Generation International, is the leader in international team travel and youth sports programming. As an expert in the fields of football, sport and travel logistics, we offer opportunities that include training sessions, games, tournaments, coaching education, cultural experiences and once in a lifetime memories. The standards we maintain ensure players, coaches, and parents will be safe and well cared for whilst overseas. We collaborate with 50+ of the largest sports clubs in the world, a few of which include Manchester City, Real Madrid, Juventus, Bayern Munich and Tottenham Hotspur amongst others. Our goal is that every player, coach, and parent will have a positive, life-changing experience impacting their development whilst growing their passion for sport. https://www.inspiresport.com/

Due to an exciting time of growth we are now looking for a Travel Administratorto join our operations team based in our Manchester Head Office.This customer focused role will support the existing team of Tour Coordinatorswithadministration, operational and organisational tasks to ensure the smooth running & completion of tours.

No two days are the same in this broad role, but on a typical day you will

• Support our team ofTour Coordinators with operational tasks including researching, booking & securing excursionsfor tours. This will also include booking transportation for Travel Representatives where required

• Take ownership & be the point of contact for a small number of own UK based tours

• Support the existing team with any general administration tasks such as processing booking amendments & handling any ad-hoc requests

• Be the key contact for our kit supplier and take ownership of ordering, packaging & sending inspiresport kit to our Travel Representatives prior to their tour

• Liaise with 3rd party providers on all aspectsof the tour e.g accommodation providers

• Use our database to source & request local fixtures for our UK tours

• Ensure all information is communicated accuratelyto all required stakeholders & in a timely manner both internally & externally

• Proactively seek out opportunities to help other team members as dictated by the booking and the urgency of the action required

• Use our company systems and learn ourproducts

• Show flexibility in multi-tasking in different areas as required by other team members

• Have the opportunity, if desired to attend sports tours in a ‘rep’ capacity both within the UK & internationally

To be successful within this role, our ideal candidate will:

• Have exceptional administration & organisational skills with the ability to multitask

• Have previous experience in a fast paced administration focussed role (highly advantageous)

• Have a passion in our core offering of sport & travel

• Be confident in communicating to stakeholders at all levels

• Demonstrate excellent communication skills both verbal and written

• Have outstanding attention to detail

• Be computer literate with strongIT skills: especially with Microsoft packages (Excel, Word,)

• Have the ability to provide exceptional customer service even in a fast paced environment

• Have the ability to keep calm in an often demanding role

• Be able to travel both within the UK & internationally to assist with tours (if desired)

So if you are looking for your next challenge, please get in touch we'd love to hear from you!