Travel Administrator

Primark; Reading Street; Hybrid; GBP 33,000; Full time

Job summary

A leading retail company is looking for a Travel Administrator to support the travel logistics for UK based colleagues. Responsibilities include arranging domestic and international travel, managing bookings for meetings and events, and maintaining accurate travel records. Ideal candidates have administrative experience and strong interpersonal skills. This role offers a hybrid work model with a salary of £32,222 and 27 days of annual leave.

Benefits

27 days annual leave

Pension scheme

Option to buy additional leave

Qualifications

• Previous administrative experience, ideally with some travel coordination exposure but not essential.
• A customer focussed approach with a helpful, can do attitude.
• Strong interpersonal and stakeholder engagement skills.
• Highly organised with excellent time management skills.

Responsibilities

• Arrange and manage end-to-end domestic and international travel bookings.
• Support with booking external venues for meetings and events.
• Act as the first point of contact for travel-related queries.
• Liaise with service providers to resolve issues.
• Maintain accurate travel records and databases.
• Prepare travel reports and data insights.
• Collaborate with suppliers to ensure service agreements are met.

Skills

Customer focussed approach

Strong interpersonal skills

Time management skills

Job description

Location: Primark House, Reading RG1 1TZ (hybrid – 3 days onsite)

Salary: £32,222 with 27 days annual leave (excluding bank holiday) plus the option to buy 5 more & pension

Contract: Mon-Fri; Full-Time; Permanent

Because You’re All About People. A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Just look at our 80,000+ colleagues across 450+ stores covering many markets globally, all leaving their mark.

Our colleagues are the heart of everything we do – we’re caring, dynamic and we succeed together. The Travel Administrator, part of the Retail Operations Team, is a pivotal role supporting the travel logistics for our UK based colleagues, helping ensure all activities run smoothly, cost effectively and all in line with company policy.

What You’ll Do

• Arrange and manage end-to-end domestic and international travel bookings including flights, rail, accommodation, and ground transport for employees.
• Support with booking external venues for off-site meetings, training sessions, and company events.
• Act as the first point of contact for travel-related queries from employees across the business.
• Liaise with our Travel Management Company (TMC), airlines, hotels, and service providers to resolve issues and secure optimal arrangements.
• Maintain accurate travel records and databases, including logs of bookings, travel spend, and policy compliance.
• Prepare travel reports, data insights, and recommendations for management reviews.
• Collaborate with suppliers and vendors to ensure service level agreements (SLAs) are met.

What You’ll Bring

• Previous administrative experience, ideally with some travel coordination exposure but not essential.
• A customer focussed approach with a helpful, can do attitude
• Strong interpersonal and stakeholder engagement skills
• Highly organised with excellent time management skills

Excited? Good. Because if you’re determined, this is the spot for you. Help our people express themselves and feel a sense of belonging in an environment with lots of exciting opportunities. It’s career growth, your way.

Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [e-mail].