Travel Administration Support Executive

Succeed Recruitment; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

A travel organisation in Leeds is seeking a Travel Administration Support Executive to join their team. Responsibilities include processing tickets, checking bookings, and responding to customer inquiries. Candidates should have at least 12 months of experience in a similar role, strong attention to detail, and be able to work under pressure. This full-time position offers competitive salary and benefits.

Benefits

Competitive salary

Excellent benefits

Qualifications

• 12 months experience in a travel admin role.
• Strong attention to detail and ability to work in a busy environment.
• PC literate with experience using booking systems.

Responsibilities

• Quality check all booking elements prior to confirmations.
• Process and chase tickets.
• Check and send confirmation/cancellation invoices.
• Correct and amend existing bookings.
• Process refunds and assist during busy periods.
• Respond to email queries from customers.
• Collate staff sales and incentive payments.

Skills

Attention to detail

Team player

Ability to work under pressure

Initiative

PC literate

Job description

Overview

We\'re looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis.

Working closely with the General Manager and the homeworking team, the successful candidate will be responsible for a variety of tasks including processing tickets, checking bookings and responding to email enquiries from customers and the sales team.

Previous experience in a similar role is essential, along with a pro-active approach and good attention to detail. In return, our client can offer a competitive salary plus excellent benefits. If this role is of interest to you, please apply online.

Please note - this role offers working hours of Mon - Fri 9am - 5.30pm with the occasional Saturday.

Role

Travel Administration Support Executive

• Quality checking all the booking elements prior to sending out booking confirmations
• Processing and chasing tickets
• Confirmation/cancellation invoice check and send
• Correct and amend existing bookings
• After sales including processing refunds
• Assisting in the loading of bookings at busy sales periods
• Responding to email queries from customers and our homeworking team members
• Oversee balance reports and collate staff sales and incentive payments
• Assisting the General Manager with adhoc business tasks and projects

Skills & Qualifications

• 12 months experience gained within a similar travel admin role
• Working well on your own initiative, and as a team player
• Strong attention to detail and ability to work in a busy environment, under pressure
• PC literate and ability to use reservations and website booking systems to download and process bookings

If you\'re interested in learning more about this Travel Administration Support Executive opportunity, please press the apply online button now!

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