Travel Administration/Operations – Fluent French – 17k – 21k plus bonus

Job Title – Travel Administration/Operations – Fluent French

Job Location –London

Salary – 17k – 21k plus bonus

My client is recruiting a fluent French travel administrator who wants to work in a team that has a real family feel with an amazing office atmosphere.

You will be joining the groups department that deals with French speaking clients.

You must ensure that all services are correctly booked from the time that a booking is confirmed

In the role you will be required to oversee the operations of the groups and ensure that clients’ expectations and requirements are looked after.

You will be working on amendments to reservations within company deadlines and ensure the client is constantly updated on the status of the group.

You must have experience of issuing documentation for example invoices, vouchers and general information.

Another responsibility will be for ensuring that payment for bookings is collected in accordance with company requirements and those suppliers’ invoices are according to agreed contracts.

Key responsibilities:

• Be responsible for inserting accurate costing information and issuing correct invoices;
• Issue the proper documentation (e.g. confirmations, vouchers and general information) on time;
• Be responsible for ensuring that payment for bookings is collected in accordance with company requirements;
• Ensure that suppliers’ invoices are according to agreed contracts;
• Deal with customer feedback.
• Be required to oversee the operations of our groups and ensure that clients’ expectations and requirements are more than met;
• Be responsible for ensuring that all services are correctly booked from the time that a booking is confirmed;
• Ensure that requested amendments are confirmed within company deadlines and that the client is constantly updated on the status of the group;

Knowledge and experience required:

• A passion for travel
• Must have a great team spirit
• Relevant education in tourism or business administration (e.g. apprenticeship or studies)
• A positive attitude
• Experience in the travel sector
• Fluent in French and English, both written and spoken