Travel Administration/Operations – Fluent French – 17k – 21k plus bonus

Recruitment Avenue; London; On-site; GBP 17,000 - 21,000; Full time

Job summary

An established industry player is seeking a fluent French Travel Administrator to join their dynamic team in London. This role is perfect for someone with a passion for travel and a great team spirit. You will be responsible for overseeing group operations, ensuring all services are booked correctly, and managing client relationships. The office atmosphere is described as family-like, providing a supportive environment for personal and professional growth. If you are detail-oriented and thrive in a collaborative setting, this opportunity is ideal for you.

Qualifications

• Experience in the travel sector with a passion for travel.
• Education in tourism or business administration is preferred.

Responsibilities

• Oversee operations and ensure clients' expectations are met.
• Issue documentation and manage client communications effectively.

Skills

Fluent in French

Fluent in English

Team spirit

Customer feedback management

Attention to detail

Education

Relevant education in tourism

Business administration studies

Job description

Job Title – Travel Administration/Operations – Fluent French

Job Location –London

Salary – 17k – 21k plus bonus

My client is recruiting a fluent French travel administrator who wants to work in a team that has a real family feel with an amazing office atmosphere.

You will be joining the groups department that deals with French speaking clients.

You must ensure that all services are correctly booked from the time that a booking is confirmed

In the role you will be required to oversee the operations of the groups and ensure that clients’ expectations and requirements are looked after.

You will be working on amendments to reservations within company deadlines and ensure the client is constantly updated on the status of the group.

You must have experience of issuing documentation for example invoices, vouchers and general information.

Another responsibility will be for ensuring that payment for bookings is collected in accordance with company requirements and those suppliers’ invoices are according to agreed contracts.

Key responsibilities:

• Be responsible for inserting accurate costing information and issuing correct invoices;
• Issue the proper documentation (e.g. confirmations, vouchers and general information) on time;
• Be responsible for ensuring that payment for bookings is collected in accordance with company requirements;
• Ensure that suppliers’ invoices are according to agreed contracts;
• Deal with customer feedback.
• Be required to oversee the operations of our groups and ensure that clients’ expectations and requirements are more than met;
• Be responsible for ensuring that all services are correctly booked from the time that a booking is confirmed;
• Ensure that requested amendments are confirmed within company deadlines and that the client is constantly updated on the status of the group;

Knowledge and experience required:

• A passion for travel
• Must have a great team spirit
• Relevant education in tourism or business administration (e.g. apprenticeship or studies)
• A positive attitude
• Experience in the travel sector
• Fluent in French and English, both written and spoken