Trauma-Informed Residential Care Team Leader

Crystal Care; Stafford; On-site; GBP 33,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Flexible scheduling options

Paid time off

Ongoing training and development

Job summary

Crystal Care Solutions is recruiting a committed Team Leader to join our residential children’s homes in the UK. You will lead shifts, supervise staff, and ensure high-quality care aligned with individual care plans.

The role involves safeguarding, relationship building with professionals and families, and supporting staff development. Essential criteria include 1 year of residential childcare experience, Level 3 Diploma, strong communication, and ability to work flexible shifts including

Qualifications

• At least 1 year of experience in residential childcare.
• Strong understanding of child development and trauma-informed practice.
• Level 3 Diploma in Residential Childcare (or working towards completion).
• Excellent planning, organisation, and prioritisation skills.
• Strong written and verbal communication.
• Understanding of safeguarding procedures and relevant legal frameworks.
• Ability to lead by example, act as a role model and maintain professional boundaries.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Resilient, motivated, adaptable, and calm under pressure.
• Flexibility to work shifts, including weekends and sleep-ins.
• Full UK driving licence.

Responsibilities

• Lead shifts and support the team to deliver high-quality care in line with individual care plans.
• Provide supervision, guidance, and support to residential care staff.
• Oversee and contribute to the development and review of care plans, ensuring consistent, trauma-informed care.
• Support the Registered Manager and Deputy Manager with daily operations and home standards.
• Promote safeguarding and ensure all procedures are followed and concerns addressed.
• Build strong relationships with professionals, families, and external agencies.
• Support the training, mentoring, and development of new and existing staff.
• Contribute to home maintenance, records, budgets, and reporting systems.

Skills

Supervision

Leadership

Communication

Relationship building

Paperwork/record keeping

Team mentoring

Education

Level 3 Diploma in Residential Childcare

Level 5 Leadership & Management (desirable)

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Crystal Care Solutions is recruiting a committed Team Leader to join our residential children’s homes in the UK. You will lead shifts, supervise staff, and ensure high-quality care aligned with individual care plans.

The role involves safeguarding, relationship building with professionals and families, and supporting staff development. Essential criteria include 1 year of residential childcare experience, Level 3 Diploma, strong communication, and ability to work flexible shifts including