Trauma Informed Peer Support Worker (HOPE)

The Cellar Trust; Bradford; On-site; GBP 21,000 - 28,000; Full time

Job summary

The Cellar Trust is seeking a Trauma Informed Peer Support Worker (HOPE) to support adults in Bradford. You will manage your own caseload, provide trauma-informed one-to-one support, and help clients access mental health and housing services within the community.

Training in DBT-informed approaches and peer support will be provided. Role is based in Shipley across Bradford district, 30 hours per week, with salary £27,294.18 FTE or £21,835.34 for 30 hours.

Qualifications

• Qualifications to GCSE Grade 4 or above, or significant equivalent experience.
• Strong understanding of trauma-informed practice.
• Understanding of how trauma affects behaviour, emotional regulation, coping strategies and relationships.
• Knowledge of ACEs, complex trauma, childhood trauma, sexual abuse, domestic abuse and severe mental illness.
• Strong knowledge of mental health services, adult social care and support pathways.
• Understanding of safeguarding and risk management.
• Understanding of the impact of stigma and discrimination in relation to mental health.
• Willingness and ability to undertake training in DBT-informed approaches, Peer Support, and other relevant learning and development opportunities.
• Experience of working with people affected by ACEs, childhood trauma, sexual abuse, and/or domestic abuse.
• Experience of working within mental health services, adult social care, community support or similar settings, or demonstrate equivalent knowledge.
• Experience of supporting people with complex mental health needs, suicidal ideation, self-harm, and/or dual diagnosis.
• Experience of managing a caseload and using IT systems to maintain accurate records and case notes.
• Experience of person-centred, strength-based support.
• Lived experience of recovery
• Excellent communication and engagement skills.
• Ability to build trusting relationships.
• Ability to work independently and as part of a team.
• Non-judgmental and supportive interpersonal skills.
• Ability to manage a caseload and workload effectively.
• Competent in Word, Excel, Outlook and use of online client database(s).
• A firm belief that all people matter and deserve respect.
• An evidenced belief that everyone can change.
• A track record of delivering on your commitments.
• A personal commitment to equality, diversity, and inclusion.

Responsibilities

• Manage an allocated caseload of people ensuring all are given time and seen regularly in person in the community, home-based visits or over the telephone, where appropriate.
• Deliver one-to-one support using trauma-informed and recovery-focused approaches.
• Work alongside people to help them access mental health, adult social care, housing, and community support, and advocate for their needs.
• Support people experiencing suicidal ideation, self-harm, emotional distress and dual diagnosis presentations.
• Facilitate or co-facilitate peer support, wellbeing and recovery groups.
• Maintain accurate notes, records and outcome measures in a timely manner.
• Liaise and work collaboratively with professionals and partner organisations across the district.
• Work in line with and adhering to all relevant safeguarding, confidentiality and professional boundaries policies and procedures, ensuring concerns are escalated appropriately.

Skills

Excellent communication

Engagement skills

Build trusting relationships

Work independently

Team collaboration

Caseload management

IT systems

Word, Excel, Outlook

Education

GCSE level or equivalent

Tools

Online client databases

Job description

Trauma Informed Peer Support Worker (HOPE)

LOCATION: Shipley / community based across Bradford district

GRADE / SALARY: D1 £27,294.18 FTE per annum (actual salary of £21,835.34 per annum for 30 hours per week)

HOURS: 30 hours per week

Purpose of the Job:

To provide trauma-informed, person-centred support to adults accessing the HOPE service who have experienced long-term complex trauma, Adverse Childhood Experiences (ACEs), childhood trauma, sexual abuse, domestic abuse, severe mental illness and other significant life adversities.

The postholder will manage their own caseload and support individuals to improve wellbeing, strengthen coping strategies, build resilience, and work towards meaningful recovery. The role includes advocacy, peer support, group facilitation, service navigation, and multi-agency working. The successful candidate will understand how trauma impacts behaviour, emotional regulation, relationships, coping mechanisms and engagement with services and will adapt their approach to meet individual needs.

The postholder will be expected to undertake DBT-informed, Peer Support and other role-relevant training, and to facilitate and support the delivery of groups following appropriate training and supervision.

Main Duties:

• Manage an allocated caseload of people ensuring all are given time and seen regularly in person in the community, home-based visits or over the telephone, where appropriate.


• Deliver one-to-one support using trauma-informed and recovery-focused approaches.


• Work alongside people to help them access mental health, adult social care, housing, and community support, and advocate for their needs.


• Support people experiencing suicidal ideation, self-harm, emotional distress and dual diagnosis presentations.


• Facilitate or co-facilitate peer support, wellbeing and recovery groups.


• Maintain accurate notes, records and outcome measures in a timely manner.


• Liaise and work collaboratively with professionals and partner organisations across the district.


• Work in line with and adhering to all relevant safeguarding, confidentiality and professional boundaries policies and procedures, ensuring concerns are escalated appropriately.

Values and Behaviours:

• Promote hope, recovery and independence, supporting people to achieve positive outcomes.


• Treat people with dignity, respect, and compassion, promoting inclusion and challenging stigma and discrimination.


• Build effective partnerships and work collaboratively with colleagues, services and communities to provide joined-up support.


• Demonstrate passion for our work and inspire others to feel the same.


• Strive for high standards and continuously seek opportunities for improvement.


• Model excellent partnership and team working.

Person Specification

Listed below are the knowledge, experience skills and values you’ll need to do this job, we will assess these through your application or through tests or interviews after shortlisting.

Knowledge

Method

Qualifications to GCSE Grade 4 or above, or significant equivalent experience

Application

Strong understanding of trauma-informed practice.

Assessment

Understanding of how trauma affects behaviour, emotional regulation, coping strategies and relationships.

Assessment

Knowledge of ACEs, complex trauma, childhood trauma, sexual abuse, domestic abuse and severe mental illness.

Assessment

Strong knowledge of mental health services, adult social care and support pathways.

Assessment

Understanding of safeguarding and risk management.

Assessment

Understanding of the impact of stigma and discrimination in relation to mental health.

Assessment

Willingness and ability to undertake training in DBT-informed approaches, Peer Support, and other relevant learning and development opportunities.

Assessment

Experience

Experience of working with people affected by ACEs, childhood trauma, sexual abuse, and/or domestic abuse.

Application

Assessment

Experience of working within mental health services, adult social care, community support or similar settings, or demonstrate equivalent knowledge.

Application

Assessment

Experience of supporting people with complex mental health needs, suicidal ideation, self-harm, and/or dual diagnosis.

Application

Assessment

Experience of managing a caseload and using IT systems to maintain accurate records and case notes.

Application

Assessment

Experience of person-centred, strength-based support.

Application

Assessment

Application

Assessment

Lived experience of recovery

Assessment

Assessment

Skills

Excellent communication and engagement skills

Application

Assessment

Application

Assessment

Ability to build trusting relationships

Application

Assessment

Ability to work independently and as part of a team

Application

Assessment

Non-judgmental and supportive interpersonal skills

Assessment

Ability to manage a caseload and workload effectively

Application

Assessment

Competent in Word, Excel, Outlook and use of online client database(s)

Application

Values

A firm belief that all people matter and deserve respect

Assessment

An evidenced belief that everyone can change

Assessment

A track record of delivering on your commitments

Assessment

A personal commitment to equality, diversity, and inclusion

Operations 3 (HOPE, Trust Therapies, Admin)

Job Title

Trauma Informed Peer Support Worker (HOPE)

D1 £27,294.18 FTE per annum (actual salary of £21,835.34 per annum for 30 hours per week)