Transportation Manager, 3P Execution

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View more categories | View less categories | Sector Distribution and Warehouse, Technology | Role: Manager | Contract Type: Permanent | Hours: Full Time

Job Description

Are you passionate about solving complex problems, engaging with stakeholders, and managing EU-wide programs to enhance customer experience?

As a 3P Capacity Manager, you will collaborate cross-functionally with internal teams and closely with our Carrier partners to identify and resolve issues in delivery experience. Your responsibilities include capacity planning across multiple countries and managing and improving delivery performance across various carriers and regions.

This is your opportunity to:

• Drive improvements in complex logistics challenges within the Transportation team.
• Lead strategic initiatives and manage innovation projects across our expanding European Fulfillment Network.
• Address operational challenges with deep network analysis and implement impactful solutions.

Amazon Italy is seeking a customer-focused, analytical Program Manager to oversee transportation processes and performance, and to drive organizational programs for continuous improvement. You will handle operational issues requiring detailed analysis and implement solutions influencing both short and long-term operations.

Location options include: Milan, London, Madrid, Paris, or Munich (Amazon Corporate Office).

Key Responsibilities

• Manage country-wide programs to develop and oversee robust cross-functional processes supporting transportation at the country and EU levels.
• Create capacity plans to meet demand, reduce costs, and enhance speed.
• Lead continuous improvement initiatives to optimize customer experience, costs, and processes.
• Support country teams in preparing and leading operational calls, reviews, and stakeholder meetings.
• Drive innovation through ownership of new projects and their operational success.
• Support network configuration management, including lanes, nodes, and timings, collaborating with stakeholders across transportation.

Basic Qualifications

• Experience in program or project management.
• Strong analytical skills in results-oriented environments with cross-functional collaboration.
• Bachelor's degree or equivalent in supply chain, business, engineering, finance, or related fields.
• Fluent in English (reading, writing, speaking).
• Intermediate Excel skills (pivot tables, charts, lookups, formulas, data cleansing).

Preferred Qualifications

• Experience with MS Access and SQL.
• Ability to gather requirements and document them clearly.
• Advanced Excel skills (macros, VBA, data links).
• Master’s degree or equivalent.

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