Transport Shift Manager

Company Description

Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller, which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures, and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer's Top 100 list of Britain's Biggest Brands and is the 7th most chosen brand in the UK.

Job Description

We are recruiting at our Droitwich Depot (WR9 0LW) for a Transport Shift Manager.

The purpose of the position is to enable the team to deliver targets and continuously improve performance by coaching and developing our people.

• Contract: Full Time / Permanent
• Shift Pattern: 4 on - 4 off (Night Shift 1800-0600)
• Location: Droitwich Depot (WR9 0LW)

Transport Shift Manager Roles & Responsibilities

• Create purpose and direction around Objectives, Goals, Strategies, and Measures.
• Enable the team to create and deliver operational excellence opportunities aligned with Objectives, Goals, Strategies, and Measures.
• Create high performance through performance management principles, KPIs, and attendance and handovers.
• Encourage others to seek out improvement opportunities within the workplace and convert them into operational excellence projects.
• People management, including performance reviews, development, coaching, and handling employee relations issues.
• Ensure activities are aligned with overall business objectives and understand how current performance impacts the bottom line.
• Utilize all available opportunities to improve operational processes.
• Accountable for and owning all actions.
• Demonstrate a commitment to health and safety by embedding Müller’s safety culture and leading accident and incident investigations.
• Responsible for incident control.
• Serve as the point of contact for escalation regarding customer service.
• Encourage self-development through development plans and PDP processes.
• Create succession pathways to enable growth and potential within the organization.
• Collaborate with cross-functional leadership to improve business operations.
• Oversee day-to-day shift operations, including legal and audit compliance.
• Manage contractor control and permits.
• Promote and instill Müller behaviors across all levels of the function.

Transport Shift Manager Key Skills & Qualifications

• Relevant experience in a similar role is desirable.
• An effective team member who works well independently.
• Demonstrates an excellent attitude to work.
• Self-motivated with a positive attitude and reliability.
• CPC (Certificate of Professional Competence) in Transport Management (Desirable but not required).
• HGV Licence (Required).

Transport Shift Manager Compensation & Benefits

In return for your contributions, Müller offers a competitive salary package and a wide range of benefits:

• Up to 10% annual bonus
• 4 x Life Assurance policy
• Private Medical Insurance
• 23 days holiday plus bank holidays (rising with service)
• Enhanced Maternity & Paternity Family Leave
• Enhanced Bereavement Leave
• Pension Employer Contribution Scheme (matched up to 8%)
• Exclusive access to Müller Rewards, offering discounts
• Business supplied IT equipment
• Career progression and development opportunities
• Free parking