Transport Router Coordinator

WCF Fuels North West; Carnforth; On-site; GBP 28,000; Full time

Job summary

WCF Fuels North West is seeking a Transport Router Coordinator in Carnforth. This full-time role involves efficient planning and routing of daily fuel deliveries, ensuring customers receive prompt service while managing driver workloads. Join an employee-owned team that values respect and excellence, offering competitive benefits and comprehensive training.

Benefits

Employee Ownership: Share in our success through various share schemes.

33 days holiday including bank holidays.

Life insurance, pension scheme and full uniform provided.

Access to employee discount programs.

Comprehensive training and induction program.

Qualifications

• Excellent communication and organisational skills.
• Highly customer-focused with a commitment to service.
• Able to work independently and as part of a team.
• Good IT literacy, including experience with routing/logistics systems.

Responsibilities

• Plan and route daily deliveries for tankers across customer sectors.
• Allocate driver workloads and ensure service standards are met.
• Maintain communication with drivers and customers.

Skills

Communication

Organisational skills

Customer focus

IT literacy

Job description

Join Our Team of Fuel Delivery Experts – Transport Router Coordinator

Carnforth, Fuels North West

Full-Time | 40 Hours (Mon–Fri)

£28,000 per annum

We are currently seeking a motivated and detail-orientated Transport Router Coordinator to join our dedicated team at WCF, Fuels Northwest. This is a permanent, full-time position offering a fantastic opportunity to be part of a dynamic and supportive environment within a growing organisation.

The Role: What to Expect

As a Transport Router Coordinator, you will play a vital role in our operations team, responsible for the efficient planning and routing of daily tanker deliveries. These deliveries will include domestic heating oil, agricultural fuel, and commercial fuel across a variety of customer locations. Your responsibilities will also include scheduling workloads for our team of professional drivers, ensuring timely and cost-effective delivery while maintaining exceptional service standards.

You will be at the heart of ensuring our customers receive prompt and reliable fuel deliveries, making a real impact on our business and the communities we serve.

Key Responsibilities

• Plan and route daily deliveries for a fleet of tankers across multiple fuel types and customer sectors.
• Allocate driver workloads efficiently while considering vehicle capacities, customer requirements, and delivery windows.
• Maintain strong communication with drivers, customers, and internal teams.
• Respond to customer enquiries professionally and promptly, providing outstanding service at every interaction.
• Monitor delivery progress and adjust routing plans as needed to meet operational demands.
• Utilise routing software and internal systems to support planning and record-keeping.
  
  

About You

We are looking for someone who brings enthusiasm, reliability, and a strong work ethic to the team. You will thrive at WCF if you:

• Have excellent communication and organisational skills.
• Are highly customer-focused and committed to delivering exceptional service.
• Work well both independently and as part of a team.
• Have good IT literacy, including experience with routing or logistics systems (training provided).
• Are adaptable and able to manage changing priorities calmly and efficiently.
  
  

Previous experience in a transport planning or routing role is desirable but not essential, as full training will be provided.

Why WCF?

At WCF, we do things differently, we’re proud to be an employee-owned business. When you join us, you’re not just a number, your part of a team that values respect, safety and excellence.

Benefits We Offer

• Employee Ownership: Share in our success through various share schemes.
• 33 days holiday including bank holidays.
• Life insurance, pension scheme and full uniform provided.
• Access to employee discount programs, assistance programs and exclusive WCF perks (from discounted pet food to glamping holidays).
• Comprehensive training and induction program for all new employees
  
  

Ready to apply?

If you're up for the challenge and want to be part of a team that values hard work and delivers excellence every day—apply now and let’s talk.