Transport Planning Support Officer X3

Medirest Signature; Weston-super-Mare; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A dedicated opportunity for a Transport Planning Support Officer within the Public Transport Team at North Somerset Council. The role supports vital public transport initiatives, focusing on improving local transport services and stakeholder engagement during the summer months. Ideal candidates will have strong organisational and communication skills alongside a passion for public transport planning.

Benefits

Competitive salary and benefits

Flexible working arrangements

Local Government Pension

Opportunities for professional development

Inclusive Staff groups

10 additional days annual leave purchase option

Dedicated in house Wellbeing Team

Cycle to Work and Electric Vehicle schemes

Qualifications

• Experience using Microsoft Office Suite.
• Good organisational and time management skills.
• Interest in public transport and planning.

Responsibilities

• Create public transport feedback portal.
• Develop and analyse surveys for stakeholders.
• Input data using council asset management system.

Skills

Organisational Skills

Teamwork

Communication

Data Analysis

Time Management

Education

Relevant tertiary qualification

Tools

Microsoft Office Suite

Job description

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

We are seeking a dedicated and enthusiastic Transport Planning Support Officer to join our Public Transport Team. The Public Transport team commissions local services, manages passenger infrastructure, manages and keeps the public informed about changes and disruptions to local routes and services, and supports the promotion of sustainable travel and modal shift.

In this role, you will support the Public Transport team during the summer period by delivering a programme of one-off and transformational tasks that enhance service efficiency and improve data and stakeholder processes.

Key Responsibilities:

This may include:

• Creating a public transport feedback portal on the North Somerset website.
• Developing and analysing a survey of public transport stakeholder needs.
• Developing and analysing a survey of residents needs.
• Ad-hoc management of the public transport inbox during periods of absence within the team in summer.
• Reviewing and improving bus stop data in the national database.
• Inputting data using the council bus stop asset management system.
• Conducting desktop bus stop audits in line with Government guidance.

As well as homeworking this position is currently based at our Town Hall office in Weston-super-Mare.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Flexible Worker which means you can expect to work in the following way:

• 2-3 days in the office.
• Works both from home and the office, depending on the task at hand.
• Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.

About You

We are looking for an individual who is passionate about planning and public transport, and who possesses the following skills and experience:

Essential Criteria:

• Experience using Microsoft Office Suite.
• Experience working in a team to achieve shared outcomes.
• Good organisational and time management skills.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple tasks.
• Interest in public transport, planning, or local government operations.

Desirable Criteria:

• Completed, or currently completing a relevant tertiary qualification.
• Customer service experience.
• Data collection, analysis and/or input experience.
• Awareness of public transport systems and/or transport policy in the UK.

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

We offer:

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet.

How To Apply

If you share ourvision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Carl Nicholson, Head of Passenger Transport at [e-mail] or 07776 170062.

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interviews will take place from Thursday 24 July 2025

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.