Transport Planner and Coordinator

BCA Group; West Midlands Combined Authority; On-site; GBP 27,000 - 32,000; Full time

Job summary

A logistics company based in Birmingham is seeking a Transport Planner and Coordinator to oversee the day-to-day operations of their driver team. The role requires excellent knowledge of the UK transport network, strong organizational skills, and effective communication with various stakeholders. The ideal candidate will thrive in team environments and be comfortable multitasking. Benefits include a company pension scheme and internal promotion opportunities.

Benefits

Company pension scheme

Internal promotion opportunities

Reward scheme with discounts

Qualifications

• Excellent understanding of UK road and transport network.
• Ability to multitask and stay organized.
• Good interpersonal skills and team-oriented.

Responsibilities

• Manage day-to-day operations of the driver team.
• Build relationships with drivers for coaching and development.
• Liaise with recruitment for optimal driver coverage.
• Provide proactive updates to Customer Service Team.

Skills

Understanding of UK road and transport network

Organizational skills

Problem solving

Interpersonal skills

Tools

Microsoft Excel

Job description

Transport Planner and Coordinator

£27,315per annum

Four on Four off shiftPattern- 08.00 - 19.00 (40 hr week)

Main purpose of job:

BCA Logistics (BCAL) is looking to fill a position for a Transport Planner / Coordinator with the primary focus of the role not only to manage the day-to-day activities but to also assist our driver resource out on the road, to ensure that key operational targets and service levels are achieved and maintained.

As a Planner coordinator, you will be driven, hardworking with a passion to succeed and for helping others. The successful candidate for this role will have a strong understanding of the company’s operating procedures and be well trained in our customer SLA’s, Processes and deliverables which will be critical for offering quick and accurate assistance to drivers.

The role would be office based located at BCA Logistics, Solihull, Birmingham

Main Responsibilities:


You will be responsible for the day-to-day operations of our team of drivers
Working closely with the drivers to ensure as a team we deliver a 5-star service that exceeds customer expectations
Building a successful working relationship with the drivers enabling ongoing coaching and development
To be aware of individual drivers’ skills, abilities as well as customer requirements when allocating drivers
Liaise with recruitment to ensure driver coverage is at optimum levels and to discuss recruitment requirements as well as leavers
Taking inbound and making outbound calls to the drivers
Troubleshooting any issues that have may have occurred
Liaise with the Planning Team to ensure each journey goes smoothly
Provide accurate and proactive updates to the Customer Service Team
Provide out of hour’s emergency cover on a rota basis
Respond to emails from team members, other departments, and key stakeholders


Essential Criteria


Excellent UK road and transport network understanding
Confident to communicate with all team members
You will be highly organised and have the ability to multitask
Problem solving skills
Able to quickly establish good working relationships
Must have good interpersonal skills and be reliable
An ability to work alone and as part of a wider team
IT literate with strong understanding of Microsoft Excel and in house derived systems


Working for BCAL you will receive,


Company pension scheme
Internal promotion as much as possible
Reward scheme that offers online and High Street discounts
If you're looking for a career that has great teamwork, training, rewards, long-term scope and is going places - apply now!


Thank you for your interest in working for us. Unfortunately, due to the volume of responses we cannot reply to every applicant, if you haven't heard from us in two weeks please assume you have been unsuccessful.