Transport Planner

MET Recruitment; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics firm in Bilston is seeking an experienced Transport Planner. The ideal candidate will manage daily transport planning and ensure high levels of customer service. Responsibilities include fleet routing, handling customer queries, and coordinating schedules. Requires excellent communication skills and prior experience in a haulage environment. Full-time role with a salary starting from £28,600.

Qualifications

• Previous experience in transport planning within a general haulage environment is essential.
• Excellent communication and interpersonal skills with a customer-first attitude.
• Strong problem-solving ability and capable of working under pressure.

Responsibilities

• Plan and route the general haulage fleet efficiently.
• Maintain high levels of customer service.
• Coordinate driver schedules and vehicle availability.
• Liaise with sub-contractors and internal departments.
• Monitor and report on abnormal loads.
• Ensure accurate input of job information into internal systems.

Skills

Organisational skills

Communication skills

Problem-solving ability

Attention to detail

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Transport Planner
Bilston
From £28,600
Temp to Perm
Full-time
7:30am – 5:30pm
(Monday to Friday)

We are currently seeking an experienced and proactive Transport Planner to join a busy and growing logistics operation based in Bilston. This is a great opportunity for a motivated individual with a solid background in general haulage planning who thrives in a fast-paced and team-oriented environment.

The ideal candidate will have strong organisational and communication skills, the ability to forward-plan resources effectively, and a confident understanding of haulage operations, vehicle types, and routing. This role will involve managing day-to-day transport planning responsibilities and acting as a key link between customers, drivers, and internal teams.

Key Responsibilities:
• Plan and route the general haulage fleet efficiently to ensure maximum vehicle utilisation and profitability.
• Maintain high levels of customer service by responding to queries, providing updates, and resolving any transport-related issues.
• Coordinate driver schedules, vehicle availability, and trailer planning.
• Liaise with sub-contractors and internal departments to ensure smooth operational flow.
• Monitor and report on abnormal loads, ensuring all legal and safety requirements are met.
• Ensure accurate input of job information into internal systems and issue relevant paperwork to drivers.
• Assist with quoting transport services and providing costings to customers when required.
• Troubleshoot delivery issues and support drivers with instructions and route planning.

Requirements:
• Previous experience in transport planning within a general haulage environment is essential.
• Excellent communication and interpersonal skills with a customer-first attitude.
• Strong problem-solving ability and capable of working under pressure in a dynamic environment.
• High level of attention to detail and accuracy in data input and documentation.
• Confident using Microsoft Office applications including Outlook, Word, and Excel.
• Knowledge of vehicle types, load types, and routing is required. Understanding of abnormal load planning is desirable but not essential (training can be provided).
• Full UK Driving Licence preferred.