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A leading logistics company is seeking a Dispatcher/Transport Planner to optimise transport operations in a dynamic environment. You will manage daily logistics, ensuring efficient delivery and excellent communication with stakeholders, contributing to enhanced operational performance.
Dispatcher/ Transport Planner
Location: Birmingham
Department: Operations Dispatch
Job Type: Full-Time
About Our Client
Our client is a leading name in national logistics and fuel distribution. With a strong focus on operational efficiency and customer satisfaction, we are committed to delivering exceptional service with precision, speed, and safety.
The Opportunity
We re looking for a Dispatcher to join their dynamic Regional Dispatch Team. Based at one of the dispatch centres, you ll be responsible for delivering and executing optimised transport plans using our In-House planning system, supporting drivers, and acting as a key link between operations, sales, and customers.
What You ll Be Doing
Mobilising daily operations ensure drivers are ready and set up for success.
Managing NDRs and recycling Line of Business (LOB) using our Fleetwatch tool.
Deploying and refining delivery plans using the In-House platform.
Proactively communicating with internal stakeholders to ensure plan execution.
Monitoring driver performance in real-time to adjust and optimise deliveries.
Problem-solving on the go, adapting to same-day requests where capacity allows.
Planning Routes
Within the team you will be strategically planning every route for maximum efficiency and minimal downtime.
Optimized routes
Real-time traffic updates
Fuel savings
Happy drivers, faster deliveries!
Behind every smooth delivery is a smart plan.
Shifts & Focus Areas
Early Shift: Driver setup and morning mobilisation.
Day Shift: Plan execution, NDR management, stakeholder support.
Late Shift: Building and deploying the most optimal plan for next-day delivery.
What We re Looking For
Experience in a complex, multi-site logistics environment
Analytical thinker with hands-on routing/planning experience
Knowledge of vehicle routing tools
Strong Microsoft Office skills (especially Excel)
Confident communicator with excellent stakeholder skills
Calm under pressure, adaptable, and results-driven
Experience in fuel distribution or multi-drop logistics is a plus
Requirements
GCSE (or equivalent)
Excellent written and spoken English
Office-based role Birmingham
What Success Looks Like