Transport Planner

Medirest Signature; Chester-le-Street; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading construction company in Chester-le-Street is seeking an experienced Transport Planner. This role involves handling customer orders and communication with various stakeholders. The ideal candidate will have strong planning and customer service skills, along with knowledge of the transport sector. The position offers opportunities for growth and industry-leading benefits.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Employee assistance helpline

Employee communities

Training and development opportunities

Qualifications

• Proven experience in a planning role preferred.
• Customer-focused with experience dealing with stakeholders.
• Knowledge of transport law is a plus.

Responsibilities

• Handle inbound and outbound calls.
• Process customer orders and manage complaints.
• Communicate effectively with stakeholders.
• Record data accurately and manage assets.

Skills

Planning and organisational skills

Time management skills

Customer service skills

Attention to detail

Communication skills

Teamwork capability

Decision-making speed and efficiency

Commercial awareness

IT literacy

Good geographical knowledge of North East

Job description

At Tarmac, who you are' matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for a Transport Planner to join our fantastic team at Tarmac Birtley in Birtley, Chester-le-Street, Co Durham. As well as Birtley and Chester-le-Street, this role is commutable from Gateshead, Newcastle upon Tyne, Consett, Durham, Sunderland, Middlesbrough, Hartlepool, Darlington, South Shields, Wallsend, Longbenton and the surrounding areas.

We're working hard to create a dynamic and inclusive environment and it's important that our people come from a variety of different backgrounds.

Role Responsibility

Reporting to the Distribution Supervisor the role of Transport Planner will work with multidisciplinary teams with both internal and external stakeholders including customers, customer service, planning and haulage drivers. The role will also be responsible for:

• Handling of inbound and outbound calls
• Process customer's orders
• Raise any safety concerns immediately
• Proactively chase and inform of changes
• Complaint handling
• Effective communication with key stakeholders
• Accurate recording of data
• Uphold company values
• Effective management of assets and materials
• Sourcing and management of external assets
• Effective cost management

The Ideal Candidate

The ideal candidate for the role of Transport Planner will already have proven experience working in a hectic Planning role but we welcome applications from those who enjoy working in a busy, challenging customer focussed environment dealing with multiple stakeholders.

Suitable candidates for the role of Transport Planner will also have:

• Excellent planning and organisational skills
• Excellent time management skills and the ability to multi task and manage expectations successfully
• Proven customer service and telephone skills
• Superb attention to detail
• Ability to communicate with stakeholders at all levels
• Proven teamwork capability
• Speed and efficiency in making decisions
• Commercial awareness
• IT literacy
• Good geographical knowledge of the North East region (preferred)
• Knowledge of transport law (preferred but not essential)

Why Tarmac

In addition to this role we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

Interested? Why not click here to find out more? Go on... are you ready to build your future?

Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.

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Tarmac Trading Limited