Transport Operator

WR Logistics; Manchester; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Company benefits package

Job summary

WR Logistics, located in Manchester, is seeking an experienced Transport Operator (Nights) to join a busy night-time transport operation. You will coordinate drivers, communicate with ports and customers, monitor vehicle movements, and ensure all transport activities run smoothly through the night.

The successful candidate will have strong transport planning experience, excellent UK geography knowledge, and superb communication skills to keep customers informed and operations on track.

Qualifications

• Previous experience as a Traffic Operator or Transport Operator.
• Excellent UK geographical knowledge.
• Strong written and verbal communication skills.
• Ability to work independently and make decisions under pressure.
• Excellent problem-solving skills with the ability to react quickly to operational challenges.
• Highly organized with strong attention to detail.
• Experience using transport management systems, ideally TOPS, would be advantageous.
• Ability to prioritise workload in a fast-paced transport environment.

Responsibilities

• Coordinate and communicate with multiple drivers throughout the shift.
• Liaise with ports regarding deliveries, collections, and operational requirements.
• Book delivery slots for entry into ports.
• Use the TOPS transport management system to record driver start and finish times.
• Monitor vehicle progress, chasing drivers for ETAs and ensuring deliveries remain on schedule.
• Re-route jobs where necessary to maintain service levels and minimise delays.
• Ensure all Proofs of Delivery (PODs) are matched correctly to jobs within the transport system.
• Keep customers informed of any delays, providing updated ETAs and maintaining excellent customer service.
• Work closely with the wider transport team to ensure the smooth running of the operation.
• Ensure all transport activities are carried out in line with company procedures and compliance requirements.

Skills

Traffic Operator experience

UK geographical knowledge

Communication skills

Independence under pressure

Problem solving

Attention to detail

TOPS experience

Tools

TOPS

Job description

Transport Operator (Nights)

Location: Manchester

Job Type: Full-time, Permanent

Shift Pattern: 4 on, 4 off - Nights

Salary: Competitive (Depending on Experience)

About the Role

Our client is looking for an experienced Transport Operator (Nights) to join their busy transport operation. This is a fantastic opportunity for someone with a strong transport planning or traffic operator background who thrives in a fast-paced environment and enjoys ensuring deliveries are completed safely, efficiently, and on time.

The successful candidate will be responsible for coordinating drivers, communicating with ports and customers, monitoring vehicle movements, and ensuring all transport operations run smoothly throughout the night shift.

Key Responsibilities

• Coordinate and communicate with multiple drivers throughout the shift.
• Liaise with ports regarding deliveries, collections, and operational requirements.
• Book delivery slots for entry into ports.
• Use the TOPS transport management system to record driver start and finish times.
• Monitor vehicle progress, chasing drivers for ETAs and ensuring deliveries remain on schedule.
• Re-route jobs where necessary to maintain service levels and minimise delays.
• Ensure all Proofs of Delivery (PODs) are matched correctly to jobs within the transport system.
• Keep customers informed of any delays, providing updated ETAs and maintaining excellent customer service.
• Work closely with the wider transport team to ensure the smooth running of the operation.
• Ensure all transport activities are carried out in line with company procedures and compliance requirements.

Skills & Experience

• Previous experience as a Traffic Operator or Transport Operator is essential.
• Excellent UK geographical knowledge.
• Strong communication skills, both written and verbal.
• Ability to work independently and make informed decisions under pressure.
• Excellent problem-solving skills with the ability to react quickly to operational challenges.
• Highly organised with strong attention to detail.
• Experience using transport management systems, ideally TOPS, would be advantageous.
• Ability to prioritise workload in a fast-paced transport environment.

What's on Offer

• Competitive salary depending on experience.
• Full-time, permanent position.
• Monday to Friday night shifts - no weekend working.
• Opportunity to join a well-established and growing transport operation.
• Supportive team environment.
• Career development and progression opportunities.
• Company benefits package.