Transport Operator

DFDS; Immingham; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Life assurance

Pension scheme

Holiday purchase scheme

Free ferry travel

Employee assistance programme

Wellbeing platform

Retail discounts

Job summary

DFDS in the United Kingdom is seeking a Transport Operator to coordinate import shipments, manage customs clearances, and arrange deliveries. You will work closely with customs brokers, planning teams and end users to keep operations efficient and provide excellent customer service.

No formal qualifications are required as full training will be provided; previous transport/logistics experience is beneficial, and a positive attitude with attention to detail is essential for success in this role.

Qualifications

• No formal qualifications required; full training provided.
• Experience in transport or logistics is beneficial.

Responsibilities

• Coordinate import shipments and customs clearances with brokers to ensure smooth processing.
• Book deliveries and liaise with end users to coordinate schedules and provide updates.
• Create and process orders with accurate information.
• Work with planning to arrange transport and ensure timely movement of goods.
• Handle customer enquiries via email and phone, delivering high-quality service.

Skills

Time management

Teamwork

Attention to detail

Willingness to learn

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Transport

Be part of the movement - and play your part.

About The Role

As a Transport Operator, you will play a key role in coordinating import shipments and ensuring customs clearances, deliveries and transport arrangements run smoothly. Working closely with customs brokers, planning teams and end users, you will help maintain efficient operations while providing excellent customer service and ensuring all orders and documentation are managed accurately.

You will be responsible for

• Organising import customs clearances and liaising with customs brokers to ensure shipments are processed efficiently.
• Booking deliveries and communicating with end users to coordinate delivery schedules and provide updates.
• Creating and processing orders, ensuring all information is accurate and up to date.
• Liaising with the planning team to arrange transport and ensure the timely movement of goods.
• Handling customer enquiries via email and telephone, working collaboratively within a small team to deliver a high standard of service.

About You

You’ll be organised, proactive and keen to learn, with good time management skills and the ability to work well as part of a small team. No formal qualifications or previous experience are required, as full training will be provided. Any previous experience in transport or logistics would be beneficial, but most importantly, you’ll have a positive attitude, strong attention to detail and a willingness to learn and develop within the role.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

We look forward to hearing from you.

This recruitment process is managed by the DFDS Talent Acquisition team. We kindly ask external recruitment agencies to refrain from contacting us regarding this opportunity.