Transport Operations Lead — People & Safety Champion

DHL Supply Chain; Harlow; On-site; Confidential; Full time

Benefits offered by this job

Free on-site parking

Canteen facilities

25 days annual leave plus bank holiday

Discretionary annual bonus

Flexible working conversations

Pension scheme with employer contrib.

Free confidential GP service

Discounts and wellbeing support

Job summary

DHL Supply Chain in Harlow is hiring a Transport First Line Manager to lead the day-to-day transport operation, ensuring safety, service quality and compliance. You will develop drivers, monitor performance, and drive continuous improvement in a fast-paced environment.

The role demands hands-on leadership, strong communication skills, and a commitment to safety and customer service, with shift patterns Sunday to Thursday 14:00-22:00 and onsite work at Harlow.

Qualifications

• Experience leading transport or logistics teams.
• Strong people management and coaching skills.
• Excellent communication and organisational abilities.
• Hands-on, proactive approach with quick decision-making.
• Good IT skills including MS Office and transport/warehouse systems.
• Committed to safety, compliance and customer service.

Responsibilities

• Lead day-to-day transport operation to meet service, safety, and compliance standards.
• Coach and develop drivers with regular one-to-one meetings.
• Ensure compliance with Operator Licence requirements and company policies.
• Monitor vehicle compliance and defect management processes.
• Promote a strong health and safety culture across the operation.
• Analyse performance and identify improvement opportunities.
• Collaborate with colleagues, customers and support functions to achieve objectives.

Skills

Leadership experience

People management

Communication skills

Proactive hands-on

IT skills (MS Office, TMS)

Safety and compliance

Tools

Transport/Warehouse management systems

Job description

DHL Supply Chain in Harlow is hiring a Transport First Line Manager to lead the day-to-day transport operation, ensuring safety, service quality and compliance. You will develop drivers, monitor performance, and drive continuous improvement in a fast-paced environment.

The role demands hands-on leadership, strong communication skills, and a commitment to safety and customer service, with shift patterns Sunday to Thursday 14:00-22:00 and onsite work at Harlow.