Transport Officer

Peterborough City Council; Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government council is seeking a Transport Officer in Peterborough to coordinate daily transport services for children and young people, ensuring safety and efficiency. Ideal candidates will have strong organisational and customer service skills, thrive in busy environments, and be committed to quality service delivery. This role offers generous benefits including 25 days of leave plus bank holidays, and a commitment to diversity and inclusion within the workplace.

Benefits

Generous annual leave starting at 25 days

Sick pay and local government pension scheme

Access to various benefits including discounts

Flexible bank holidays

Development opportunities including apprenticeships

Paid volunteering hours

Qualifications

• Detail-oriented and dependable professional.
• Experience managing multiple tasks in busy environments.
• Proven ability to work flexibly in a team setting.

Responsibilities

• Coordinate daily transport services for children and young people.
• Ensure transport services are delivered safely and efficiently.
• Support transport operations and resolve queries.

Skills

Organisational skills

Customer service

Administrative skills

IT skills

Data management

Job description

All about the Role

We are seeking a highly organised and customer-focused Transport Officer to join our Passenger Transport Team. This role is essential in coordinating daily transport services for children and young people, ensuring they are delivered safely, efficiently, and in line with council policies.

All about our Team

The Passenger Transport Operations Team ensures safe, reliable, and inclusive transport for children, young people, and vulnerable adults in Peterborough. The team manages home-to-school transport, post-16 travel assistance, and special provisions for those with SEND or exceptional circumstances. They also coordinate volunteer drivers and promote sustainable travel options like cycling and personal transport budgets. Working closely with families and schools, the team ensures transport services are efficient, equitable, and responsive to community needs.

All about You

You're a detail-oriented and dependable professional with strong administrative and IT skills. You thrive in busy environments, managing multiple tasks while maintaining excellent customer service. You're confident working with data, resolving queries, and supporting transport operations that make a real difference to children and families.

You're flexible, a team player, and committed to delivering safe, efficient, and inclusive transport services. With a proactive approach and a focus on quality, you're ready to contribute to a service that supports the community.

All about our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme.

• Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

All about our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact [e-mail]. We will work with you to meet your needs.