Transport Office Administrator

Ferguson Transport And Shipping; Fort William; On-site; GBP 23,000 - 25,000; Full time

Job summary

A logistics company in Fort William is seeking an enthusiastic Transport Office Administrator to manage phone and driver communications. The role involves general office administration, ensuring compliance with company policies, and assisting a dynamic team. Qualified candidates should have a good knowledge of Microsoft Office, strong communication skills, and the ability to prioritize their workload. Training will be provided for the right candidate.

Benefits

Additional leave

Company events

Company pension

Health & wellbeing programme

Life insurance

On-site parking

Flexitime Monday to Friday

Qualifications

• Experience with Microsoft Office, especially Excel.
• Ability to manage workload effectively.
• Exceptional communication and collaboration abilities.

Responsibilities

• Assist with answering phone calls and communicating with drivers.
• Ensure compliance with SHEQ policies.
• Perform general office filing and administration.
• Record all enquiries on the enquiries spreadsheet.
• Provide administrative support to Transport Planners & Managers.

Skills

Microsoft Office knowledge

Good telephone manner

Time management

Interpersonal skills

Problem-solving skills

Job description

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Transport Office Administrator, Fort William

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Client:

Ferguson Transport And Shipping

Location:

Fort William, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0ec52addc742

Job Views:

16

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

We are seeking an enthusiastic Transport Office Administrator to join our team.

With over 60 years in the haulage industry, Ferguson Transport & Shipping provides a comprehensive range of distribution services throughout the Highlands and across the UK.

We are currently recruiting for an Office Administrator (full or part-time) to join the Traffic Office at our Logistics Hub in Annat, Fort William.

Purpose of Job

• To help within the Traffic Office and assist with answering phone calls, communicating with drivers and ensuring accurate information is passed onto traffic planners, general office filing and administration.
• Ensure the company policies relating to Safety, Health, Environment and Quality (SHEQ) are complied with and upheld at all times
• Ensure that other relevant company and department policies and procedures are complied with and upheld at all time.

Working as part of a dynamic team, duties will include:

• Being a member of the transport team; liaising regularly with the rest of the team
• Working within a busy office environment
• Providing First point of contact for queries via telephone and in person
• Answer phone calls and dealing with enquiries as they come in including email enquiries
• Ensure all enquiries are recorded on the enquiries spreadsheet
• Take and pass messages from drivers to traffic planners
• General traffic office administration, copying and filing
• Daily working with data spreadsheets such as trailer boards, empty running’s and daily lorry counts
• Daily input to the Haulier system – Training on this and other internal systems will be provided
• Liaising with Transport Planners & Managers daily
• Providing administrative support and assistance
• Maintenance of records/ updating internal IT systems

The post is ideally suited for an experienced administrator, however training will be provided for the right candidate.

The successful candidate will ideally have:

A good working knowledge of Microsoft Office, particularly excel,
A good telephone manner and the ability to prioritise their workload.
Superb time management and organizational skills.
Exceptional interpersonal, communication, and collaboration abilities
Great problem-solving and analytical skills.
Job Types: Full-time, Part-time, Permanent, Temp to perm

Pay: £23,000.00-£25,000.00 per year

Additional leave
Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Flexitime Monday to Friday
Work Location: In person