Transport Manager

Serco Group Plc; Sudbury; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days holidays + bank holidays

Pension up to 6%

Training and development opportunities

Health and wellbeing support

Discounts across retailers

Job summary

Serco Group plc is seeking a Transport Compliance Manager to ensure fleet legality, safety and compliance across contracts. You will safeguard operator licence obligations and drive continuous improvement in fleet availability and data reporting.

You will build strong stakeholder relationships, manage incidents and ensure service providers meet contractual obligations while supporting community services with pride and confidence.

Qualifications

• National CPC in Large Goods Vehicles or ability to achieve within 18 months.
• Strong knowledge of UK road transport legislation and operator licensing.
• Proven experience in fleet or transport compliance management.
• Able to influence, challenge and work with stakeholders at all levels.
• Detail-focused with ability to manage data, audits and compliance reporting.

Responsibilities

• Act as a named and trained person on the contract Operator Licence.
• Ensure full compliance with UK road transport legislation and operator licensing.
• Proactively manage fleet maintenance plans to keep vehicles serviced and available.
• Oversee third-party providers and ensure SLAs and legal requirements are met.
• Maintain records for fleet, drivers, and assets including DCPC, tachographs and training.
• Manage incidents, investigations and cost recovery; ensure proper reporting.

Skills

Fleet compliance

Stakeholder management

Data management

Education

National CPC Large Goods Vehicles

Job description

As a Transport Manager in our MyFleet team, you'll play a vital role in keeping our fleet legal, safe and fully compliant. Your work will ensure our contracts operate smoothly, meet all operator licence obligations, and continue delivering essential services that communities rely on every day.

In this role, your expertise helps protect people, supports frontline services, and ensures our vehicles are available, roadworthy and compliant. By maintaining high standards and strong controls, you'll create a positive impact on communities while helping our business meet its obligations with pride and confidence.

What you'll do as a Transport Compliance Manager

In this role, you'll be trusted to:

• Act as a named and trained person on the contract Operator Licence, supporting continuous and effective control
• Ensure full compliance with UK road transport legislation, operator licence undertakings and contractual obligations
• Proactively manage fleet maintenance plans to keep vehicles serviced, inspected and available in line with manufacturer guidelines
• Oversee third-party service providers, ensuring service level agreements and legal requirements are consistently met
• Maintain accurate fleet, driver and asset records, including driver licensing, Driver Certificate of Professional Competence (DCPC), tachographs and training data
• Manage incidents, accidents, infringements and MOT outcomes, ensuring investigations, reporting and cost recovery are completed correctly
• National Certificate of Professional Competence (CPC) in Large Goods Vehicles, or the ability to achieve this within 18 months
• Strong working knowledge of UK road transport legislation and operator licensing requirements
• Proven experience in fleet or transport compliance management
• The confidence to influence, challenge and work collaboratively with stakeholders at all levels
• A detail-focused approach, with the ability to manage data, audits and compliance reporting accurately

Vetting and checks

As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a strong focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, and the option to donate to the Serco People Fund Charity