Transport/Export Administrator

Work Wales; Maesteg; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading manufacturing firm in Maesteg is looking for a Transport/Export Administrator to coordinate the export process and ensure smooth operations. The ideal candidate will be proactive, detail-oriented, and capable of managing customer queries effectively while collaborating within a dynamic team environment.

Benefits

Training and on-the-job development

Competitive salary with bonus

Other benefits

Qualifications

• Previous experience in administration or customer service roles.
• Strong attention to detail and excellent time management skills.
• Ability to work efficiently under pressure.

Responsibilities

• Prepare and process customer orders accurately and efficiently.
• Complete necessary paperwork for shipping international orders.
• Route shipments and monitor their progress.

Skills

Attention to detail

Time management

Communication skills

Customer-centric approach

Tools

CRM systems

Microsoft Office

Job description

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Position: Transport/Export Administrator

Competitive Salary Plus bonus

Are you a proactive and customer-focused individual with a passion for delivering exceptional service?

We have an exciting opportunity to join a leading manufacturing firm in Maesteg, where you will play a vital role in coordinating the export process and ensuring the smooth flow of operations.

The company is dedicated to delivering top-quality products to customers worldwide, and as they continue to grow, they are seeking a motivated individual to join the commercial team. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!

Key Duties:

• Prepare and process customer orders accurately and efficiently.
• Complete necessary paperwork for shipping international orders, ensuring compliance with regulations.
• Route shipments and monitor their progress throughout the journey.
• Collaborate with hauliers to coordinate transportation logistics.
• Serve as the internal advocate for customers, ensuring their needs are met and issues are resolved promptly.
• Liaise with relevant departments internally to facilitate smooth operations.
• Take ownership of customer queries from initial contact to resolution.
• Contribute ideas for continuous business improvement and optimization.

The Ideal Candidate:

• Previous experience in administration or customer service roles.
• Strong attention to detail and excellent time management skills.
• Experience working with CRM systems
• Desire to learn and adapt in a dynamic environment.
• Ability to work efficiently under pressure and meet deadlines.
• Excellent communication skills and a customer-centric approach.
• Computer literacy, including proficiency in Microsoft Office applications.

In return you will be joining a business that prides itself on providing opportunities for their staff with training and on the job development, a competitive salary with bonus and other benefits