Transport Department Receptionist - HC621334

Hampshire County Council; Fareham; On-site; GBP 13,000 - 25,000; Part time

Job summary

Hampshire County Council is seeking a part-time Transport Department Receptionist to assist with front desk operations at Fareham Workshops. The role involves responding to enquiries, managing vehicle bookings, and general administration. Candidates should have QCF Level education in English and Mathematics, alongside RSA II in Word Processing. A current UK driving licence is required, and experience in reception or busy office settings is preferred.

Qualifications

• Experience in a busy office environment using manual and computerised administrative systems.
• Current UK driving licence for manual vehicles.

Responsibilities

• Provide an efficient Reception service for staff, visitors, and contractors.
• Respond to telephone enquiries and redirect calls.
• Undertake general administration tasks.

Skills

Administration

Communication

Education

Educated to QCF Level including English and Mathematics

RSA II in Word Processing

Job description

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Job title: Transport Department Receptionist - HC621334

Location: Fareham Workshops

Salary: Scale 3, starting salary £24,222.00 per annum - PRO-RATA [part-time]: £13,747.00 per annum

Hours: Part-time role - 21 hours per week

Contract: Permanent

Closing date: Sunday 22nd June 2025 at 23:59 hours

Job Purpose

The successful candidate will assist with providing an efficient and effective Reception service for staff, visitors, and contractors, and support the Supervisor with a range of business and administrative services.

Key Accountabilities include, but are not limited to:

• Respond appropriately to telephone enquiries, redirect calls as necessary.
• Raise orders/job cards on the computerised fleet management system and book vehicles for repair with approved contractors.
• Undertake general administration tasks as needed.
• Arrange for the collection and departure of visitors.
• Arrange escorts for visitors where appropriate.
• Assist in the provision of site postal services, ensuring prompt and accurate mail distribution across the site.

For the full description of the Role, click here

Essential Qualifications

Educated to QCF Level including English and Mathematics OR equivalent work experience. RSA II (or equivalent) in Word Processing. Current UK driving licence for manual vehicles.*

*Role based at Fareham Workshops; travel across Hampshire Constabulary sites may be required. A full UK manual driving licence is necessary.

Experience in a busy office environment using manual and computerised administrative systems.

Desirable: Knowledge of police organisation and structure.

Experience working in a reception environment.

Values: Respect, Empathy, and Public Service.

Contact for informal discussion

Contact Gavin Bartlett (Technical Coordinator) at 07780485955 or the Recruitment Team at [e-mail] or via Telephone: [phone] (Monday to Friday, 08:30-16:30).

Please ensure your email address is accessible, as it will be used throughout the application process, which may take several months.

Hampshire and Isle of Wight Constabulary is an inclusive employer committed to diversity and equal opportunities. We promote flexible working arrangements and encourage applications from all community sections. For support during the application process, contact [e-mail].

We are committed to removing barriers and providing reasonable adjustments during recruitment and promotions. Please disclose any needs early in the process.