Transport Coordinator (Nights)

DFDS UK & Ireland; Wisbech; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Life assurance cover

Contributory pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests (

Employee assistance programme

Retail discounts

Cashback on health care and wellness

Wellbeing platform (myStrength)

Job summary

DFDS UK & Ireland is seeking a Transport Coordinator to support drivers across shifts, monitor routes, and ensure schedules run smoothly. You will maintain records, handle operational issues, and liaise with drivers to resolve problems efficiently.

The role requires experience in transport/logistics, strong communication, and the ability to stay calm under pressure in a fast-paced environment.

Qualifications

• Experience in transport or logistics environments.
• Knowledge of UK geography and drivers’ hours regulations.

Responsibilities

• Track drivers to ensure on-schedule performance.
• Support drivers with issues during shifts and provide quick solutions.
• Complete and maintain accurate paperwork and records.
• Coordinate callouts and assistance for breakdowns and roadside incidents.
• Update internal systems with timely operational data.

Skills

Transport logistics experience

UK geography knowledge

Drivers’ hours knowledge

Communication

Organization

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Transport Coordinator.

Be part of the movement - and play your part.

About the role

Working as part of a busy transport operation, you will be responsible for coordinating and supporting drivers throughout their working day, ensuring schedules run smoothly and any issues are dealt with quickly and effectively. The role involves monitoring driver activity, maintaining accurate records and systems, and responding to operational issues as they arise.

You will be required to work a 4 on 4 off shift pattern, 18:00 - 06:00.

You will be responsible for

• Tracking drivers throughout their routes to ensure they are running to schedule and arriving on time.
• Supporting drivers with any issues or queries that arise during their shifts, providing quick and effective solutions.
• Completing and maintaining accurate paperwork and operational documentation.
• Coordinating callouts and assistance for vehicle breakdowns, tyre issues and other roadside incidents.
• Updating internal systems with accurate operational data and ensuring information is recorded in a timely manner.

About you

You will have previous experience working within a transport or logistics environment, with a good understanding of UK geography and drivers’ hours regulations. You will have strong communication and organisational skills, with the ability to remain calm under pressure, resolve issues quickly and build positive relationships with drivers and colleagues. A proactive approach and good attention to detail are essential, along with the ability to work effectively in a busy, fast-paced environment.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

This recruitment process is managed by the DFDS Talent Acquisition team.