Transport Coordinator

Sunbelt Rentals Careers; West of England; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Generous holiday allowance

Life assurance

Retail discount scheme

Employee recognition awards

Great pension scheme

Job summary

Sunbelt Rentals is seeking a Transport Coordinator to oversee the complete transport and logistics operations from our Service Centre, building strong relationships and expanding product knowledge to serve customers effectively.

You will be the ambassador of our Customer First culture, resolving issues quickly and keeping customers informed so they feel valued. This role demands excellent communication, teamwork and hands-on involvement in daily delivery operations.

Qualifications

• Prior experience in a role where you can demonstrate exceptional customer service skills.
• Able to work as part of a team, supporting colleagues.
• Great communication skills – both verbal and written.
• Effective administration, planning and organisation skills with strong attention to detail and accuracy.
• Good IT/Computer skills.
• MS Office including Excel and Outlook & experience of database entry.
• Highly organised and able to work under pressure.
• Previous experience in the hire or construction industry would be advantageous but not essential.

Responsibilities

• To understand and ensure that the team comply with all company and departmental rules, safe systems of work and quality procedures
• Ensuring company policies & procedures are enforced
• Physically assist in all aspects of the daily delivery operations if / when required
• To carry out annual driving licence checks, driver declaration forms and monitor vehicle tracking activities and report

Skills

Customer service

Communication

Teamwork

Administration

Planning

IT Skills

Excel

Outlook

Database entry

Job description

About The Role

Are you a fantastic communicator who loves delivering the very best service for your customers and in return is looking for a Company that really values your contribution and can offer you award-winning training opportunities? Read on as we may have just the job you are looking for!

As a transport Coordinator, on a day-day basis you’ll work in our Service Centre, building great working relationships and product knowledge which you will use to translate your customers, overseeing the complete transport/ logistics operations and planning the workload.

You’ll be an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.

Your daily responsibilities will be:

• To understand and ensure that the team comply with all company and departmental rules, safe systems of work and quality procedures
• Ensuring company policies & procedures are enforced
• Physically assist in all aspects of the daily delivery operations if / when required
• To carry out annual driving licence checks, driver declaration forms and monitor vehicle tracking activities and report

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return?

You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.

We provide an Industry leading flexible rewards package including the following:

• generous holiday allowance (with the opportunity to buy and sell annual leave)
• life assurance
• retail discount scheme
• employee recognition awards
• a great Company pension scheme

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success.

We’ll talk to you about your training and personal development needs and what you’d love to do to further your career and support your future aspirations.

What you will need to bring to the role from day one:

• Prior experience in a role where you can demonstrate exceptional customer service skills
• Able to work as part of a team, supporting colleagues
• Great communication skills – both verbal and written
• Effective administration, planning and organisation skills with strong attention to detail and accuracy
• Good IT/Computer skills.
• MS Office including Excel and Outlook & experience of database entry
• Highly organised and able to work under pressure
• Previous experience in the hire or construction industry would be advantageous but not essential

About Us

Why Sunbelt? Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move.

We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background. Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.