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A leading global logistics company in Aberdeen seeks a Transport Coordinator to enhance their service offerings. This role involves coordinating road shipments from start to finish, ensuring excellent customer support, managing paperwork, and liaising with clients and stakeholders. Ideal candidates will have road freight experience and possess strong communication skills.
Transport Coordinator, Aberdeen
Our client is a Global Logistics Company with their North-Sea hub based in Aberdeen. They are recruiting and additional person to the team, to help provide an outstanding logistics service to multi-client portfolio.
As Transport Co-ordinator you will support the Transport Manager with the co-ordination of road shipments from start to finish, including quotation, ensuring that clients receive excellent customer service care throughout all aspects of their enquiry. You will liaise with internal & external clients for all transport related issues and bookings for Norwegian and Holland / European trailer traffic.
The Transport Coordinator is responsible and accountable for (but not limited to) the following:
o Provide competitive pricing and transport solutions to clients that meets their needs
o Ensuring that awarded jobs and processed and followed through to completion
o Provide proactive updates to clients, resolving any issues that may arise
o Billing clients as per working SOPs
o Producing and completing all necessary paperwork, such as pre-alerts, CMRs
o Liaising with both internal and external stakeholders to ensure smooth running of transport service
o Ensure job files are processed and completed within the TMS
o Load planning for both domestic and international trailers
Personal Qualities
" Willingness to learn
" Attention to detail
" Forward thinking
" Good communication skills
" Be a team player
" Good working with numbers
" Computer literate
" European and Domestic Road Freight Experience
" Dangerous Goods Knowledge